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Saturday, 7 May 2011

Give, you should receive!


Are you a giver or receiver?

SCIENCE OF BUILDING LEADERS By ROSHAN THIRAN



 Great leaders are great givers” - John Maxwell

I have often been told that money cannot buy us happiness. But now scientists beg to differ. They say it can make us happy as long as we spend it on someone else!

According to three scientific studies done by University of British Columbia Professor Elizabeth Dunn and her team, “regardless of income, those who spent money on others reported greater happiness, while those who spent more on themselves did not.”

In tests, those giving money away were far happier than others spending it on luxuries for themselves. Giving away as little as a couple of ringgit daily is enough to significantly boost happiness levels, according to Harvard professor Michael Norton.

The same can be said of countries. According to a global study by Arwin and Lew, “the statistical evidence from this study therefore suggests that as far as happiness is concerned, it is better to give than to receive aid.” Leveraging the World Database of Happiness, this study found that countries that gave more aid had a direct correlation with happiness whilst receiving aid did not impact happiness.

A large banner displaying the image of Mother Teresa in Calcutta, India. Mother Teresa, who died at age 87 in 1997 in Calcutta where she is buried, says “a life not lived for others is not a life.” — AP 
Interestingly, it seems the same for businesses. Businesses that are primarily focused on enhancing shareholder value (i.e. receiving profits), have unhappier people compared with start-ups and social enterprises (companies that give to its communities).

In fact, in a recent UK poll, people in large companies have a far higher disposable income than their grandparents, yet are not happier. Unhappy people mean lower productivity and higher healthcare costs.

Most people forget that inspired leadership is more about people and not products or profit. And people are inspired by organisations and leaders that give rather in addition to receiving.

History is awash with the value of giving. Christopher Chapman's 1680 grave in Westminster Abbey reads: “What I gave, I have. What I spent, I had. What I left, I lost by not giving it.” Longfellow wrote, “Give what you have. Notable author John Bunyan reminds us, “There was a man, though some did count him mad; the more he cast away the more he had.”

Of course there are some who believe they have little to give, and that their gift will make little difference. Mother Teresa confounds that by saying, “A life not lived for others is not a life.” If anyone truly lived a life of giving, it was Mother Teresa.

Leaders sometimes give at great personal cost to themselves. Gandhi lost his life to his cause. So did Martin Luther King. But their leadership legacies live forever.

Today, we see a different form of leadership. A leadership of wanting to receive more and more. The Wall Street Journal suggested that a culture of greed' was to blame for the recent financial crisis with billionaire investor Stephen Jarislowsky echoing that extreme greed' was to blame. Even when organisations were falling apart, we read of its leaders receiving more and more. In the movie Wall Street Gordon Gekko, in his greed is good' speech, crystallised why receiving is the new leadership mantra.

But yet when we explore new research on legendary leaders', the following are the top three leadership traits identified:

  • Legendary leaders seek significance (people) rather than success (profits). They value people - their families, employees, and customers. They make decisions based on the impact to key stakeholders.
  •  Serve a purpose rather than achieve results. Legendary leaders resist the pressure for immediate gratification and focus on long term purpose. They evaluate new products and services on the needs of the marketplace and how it improves the lives of its users.
  •  Legendary leaders focus on “what can I give?” rather than “what can I get?” They follow a philosophy of abundance. Instead of fighting to get a bigger piece of the pie, they work to make the pie larger.

Reading through the top three traits of legendary leaders, it paints a picture of a giving leader. The opposite of Gordon Gekko in Wall Street. They focus on people, not only on profits, have long term purpose and bring benefit to society. Interestingly, social enterprises are organisations that focus on significance, ensuring impact to the community and these organisations end up creating new markets in the process.

I recently was invited to be one of the main judges at the latest reality show from TV3, Sejuta Impian (to be aired Sunday weekly from May 15th). The show centres on enabling Malaysians to be able to fulfil their dreams', as long as these dreams' benefit the community in some way or form.

As I watched the 92 finalists come and present their cases for funding, I was inspired by how Malaysians want to impact the community. More interestingly was the mushrooming of social enterprises with a clear social mission and a solid plan of sustainability through profits.

More and more organisations today are transforming from profit-driven' only into social-driven' missions. GE is moving into green territory with its eco-imagination' mission. Google “does no evil” whilst AirAsia's social mission is to ensure “everyone can fly.” Everywhere organisations realise that giving ensures a bigger return and are altering their focus from profit singularly to a more community-based mission.

Social enterprises and giving' companies don't just donate cash and gifts. They give back to society by making the world a better place, engaging with stakeholders and the community around them. They give back to their employees with great workplace practices.

Companies who consistently try to take into account its stakeholders and community outperformed the S&P 500 by more than twice the average over the past 15 years. (Schmidt, 2000). This result was confirmed by Harvard University, who found community-based' companies showed four times the growth rate and eight times the employment growth when compared with companies that are shareholder-only focused (Harvard University, 2000).

How is it that giving' companies outperform the traditional maximising shareholder value' organisations? In C.K. Prahalad's book Fortune at the Bottom of the Pyramid, he challenges big companies by showcasing that we could make bigger profit and margins by focusing on people who earn less than US$2 per day.

His book showcased how social enterprises that championed the poor and other social causes reaped significant bigger margins than the big boys. Grameen Bank in Bangladesh outperformed all other banks but their core mission was to serve the poor, not to enhance shareholder value.

Traditional businesses compete either on price, quality level or service as their competitive advantage. NGOs often use value of service or societal benefit to generate their competitive advantage.

Social enterprises tap on both these competitive advantages but additionally tap into further social advantages that can be used for competitive purposes, such as community support, superior brand identity, customer commitment to the cause, and employee engagement.

Nothing unites people more (especially your employee base) than to work together towards the greater good of mankind and the community. Giving' truly excites your employees and gets them committed to your cause, ensuring higher margins and profitability.

We often hear of stories of leaders who jump out of their big CEO roles and gravitate towards new roles which have more meaning. It is a strange phenomenon that they all reach a stage in their careers when leaders feel compelled to suddenly give back'.

Peter Lynch was at the peak of his career, having grown the Fidelity Magellan fund, when he decided to leave to set up a philanthropic fund. So did Bill Gates, Carnegie and Rockefeller.

Why does it have to be so late in one's career that giving happens? Giving is simple. Giving is not only providing financial support. The best leaders believe that “you get the best out of others when you give the best of yourself” and they start giving early in life.



So, how do leaders in business give throughout their careers? Below are three simple ways that each of us can begin the process of giving back.

  • Listening - The greatest courtesy a leader can give is to listen. Everyone wants to be listened to. The problem is most leaders have no time to listen and be an empathetic ear to colleagues, subordinates, suppliers, and customers. You will be surprised by the information and ideas you may receive in exchange for listening.
  •  Giving feedback to employees - Courageous leaders know that giving and receiving feedback are needed for inspiring relationships. 70% of employees feel they hear too little feedback and have too little interaction with their direct manager, with limited positive feedback and constructive feedback offered. Most view the annual performance appraisal as being a broken process for delivering feedback. I personally struggle with this as it is extremely time-consuming, but the more feedback you give, the better your team performs.
  •  Developing others - Leadership is not a platform to use people but to develop them. The legacy of a leader is not one who achieves the most, but one who builds up other great leaders who will accomplish more. If you want to succeed as a leader, focus more on what you can do for others rather than what you expect others to do for you. Teach, coach and mentor your employees. In return, they will outperform for you.

Give always

I am going to end this article with a short story on why giving sometimes even gets you out of trouble, especially poor drivers. A few years ago, an accident took place with a woman's car crashing into a man's car. Both cars were wrecked. But amazingly, neither got injured.

As they crawled out of their demolished cars, they both counted their blessings with the man shocked by this miracle. “Even more amazing,” said the woman, “my wine did not even break. Here, have my bottle to celebrate our survival,” as she gives the new bottle to the man.

The man smiled and with his manly grip opened the bottle, drank half and handed it back to the lady, who simply put the cork back in and handed it back. Flustered, the man asked, “Aren't you having any?” To which the woman replied, “No. I think I'll just wait for the police.”

Final thoughts

Giving is limited when you give of your possessions. It is when you give of yourself that you truly give and reap the rewards. As Albert Einstein said: “The value of a man resides in what he gives and not in what he is capable of receiving.” Be a generous leader keep giving to your people.

l Roshan Thiran is CEO of Leaderonomics, a social enterprise passionate about transforming the nation through giving. If you are interested in giving back to the community or being part of supporting leadership development for under-privileged kids, call +60176362047or login to www.diodecamp.com

Friday, 6 May 2011

China's First Space Station




How China's First Space Station Will Work (Infographic)

Date: 06 May 2011 Time: 01:26 AM ET



Sneak a peek at China's plans for its first orbital space station and the milestones to build it.
 

Source:
SPACE.com: All about our solar system, outer space and exploration
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Bank Negara raises key interest rate



By FINTAN NG  fintan@thestar.com.my



Go to Bank Negara Malaysia's Homepage
PETALING JAYA: Bank Negara raised the overnight policy rate (OPR) by 25 basis points to 3% and increased the statutory reserve requirement (SRR) by 1 percentage point to 3%, a move that took most by surprise.

The OPR, the benchmark interest rate commercial banks use to calculate their base lending rates for loans, was last raised in July last year.

The central bank hiked the SRR by 100 basis points to 3% effective May 16 as a pre-emptive measure following the build-up of liquidity in the financial system.

“With the economy firmly on a steady growth path, the monetary policy committee decided to adjust the degree of monetary accommodation,” said the central bank in a statement yesterday.

“At the current OPR level, the stance of monetary policy remains supportive of growth. The future stance of monetary policy will depend on the assessment of the risk to growth and inflation prospects.”

Bank Negara acknowledged inflation, which has increased globally on account of higher energy and food prices, has inched up too in Malaysia and has now hit 3% in March to average 2.8% for the first quarter of 2011.

“Global commodity and energy prices are projected to remain elevated during the year, with inflation in major trading partners also expected to rise further. There are also some signs that domestic demand factors could exert upward pressure on prices in the second half of the year,” the central bank said.

However, it noted that despite higher inflationary pressure, latest indicators pointed towards continued strengthening of private investment and sustained private consumption expenditure in the first quarter.

“Growth will be underpinned by the firm expansion of domestic demand. Sustained employment conditions and income growth is expected to provide support to private consumption, while private investment is projected to strengthen amid the improved investment environment,” it added.

In a separate statement, the central bank said the decision to raise the SRR was undertaken as a pre-emptive measure to manage the significant build-up of liquidity, which could result in financial imbalances and create risks to financial stability.


Economists, who were divided over whether the OPR would be raised, told StarBiz that the central bank was sending out a message that inflation was now the concern instead of growth.

AmResearch Sdn Bhd senior economist Manokaran Mottain said policymakers were sending out the message that they were vigilant.

“They're acknowledging that inflation is putting pressure on the economy,” he said, adding that market consensus was for the OPR to remain unchanged with a Bloomberg survey showing that seven out of 16 economists expected the hike, with the rest expecting the OPR to remain the same.

Nevertheless, economists agreed with the central bank that the rate hikes were still supportive of growth with domestic demand now the focus.

CIMB Investment Bank Bhd head of economics Lee Heng Guie said there was likely to be another 25-basis point hike in the OPR in July but this, judging from the language of the Monetary Policy Committee statement, “will depend on risks to growth and inflationary prospects”.

Meanwhile Affin Investment Bank Bhd economist Alan Tan said the decision to raise the OPR was “a close call” as a lot of brokers expected interest rates to remain unchanged due to the strengthening ringgit.

“Going forward, the central bank is signalling that rising inflation will be of concern and that growth will come from domestic demand as external demand weakens,” he said.

Tan expects another 25-basis point hike before year-end as the central bank moved in tandem with regional peers in normalising interest rates and managing capital flows.

“The normalisation of the rates is important because the US Federal Reserve has indicated that there may be a hike in rates next year and if policymakers here keep rates low for a prolonged period, there's a risk of a capital outflow,” he said.

For Bank Negara statements click here

Thursday, 5 May 2011

The Quantum Physics Behind The Death Of Osama Bin Laden

 
Steve Kleinman



Is information technology outpacing the brain's ability to process it?



The death of Osama bin Laden, while a geostrategic event of real importance, is also a prime example of how three principles from quantum physics might explain the reality and the potential of such occurrences in the context of international affairs.

The first principle would suggest this incident--or, more precisely, the news of this incident--is comprised of little more than energy and information, the same two fundamental building blocks that form the universe. The second principle describes how mere observation of an event will influence how it ultimately manifests. The third principle introduces nonlocality, how an event occurring in one physical space has the potential to profoundly alter events unfolding elsewhere. The combination of these principles offers a framework for eliciting more meaningful insights into the event's real import.

As to the first principle, information includes the surface level details: bin Laden was killed during a unilateral raid by U.S. Special Forces at a residence located within Pakistan. Of greater importance are the deeper details: bin Laden was the leader of al Qaeda, the perpetrator of the Sept. 11 attacks, and the figurehead for a movement to restore the Caliphate in the Middle East. It is the emotional energy attached to this that animates it--from the euphoric celebrations in front of the White House to the angry reactions within Pakistan. This combination of energy and information proved sufficient to temporarily move the major stock exchanges, spur anti-terrorist programs into high gear and cue debate within American political circles as to who should rightfully take credit for the killing.


The second principle reminds us that human observation changes the nature of the event. In most of the Western world bin Laden's death was heralded as a major success in the war on terror and evidence to support the intelligence-drives-kinetic-energy approach to counterterrorism. This perspective may also reframe the event as a culminating point of victory in the battle against Islamic extremism (the "cut off the head of the snake" philosophy).

In the Middle East, Horn of Africa and parts of Southeast Asia, human observation characterized it in a far different light. The killing of bin Laden, this perspective argued, provides additional evidence of America's systematic disregard for the sovereign rights of nations with Muslim majorities and his death--at the hands of the crusaders--has turned a man surrounded by myth into a truly mythical icon for the ages.

Finally, there is the nonlocal element. A century ago the death of bin Laden would have been, at best, a regional story; with modern technology, a Jakarta housewife has access to--and is affected by--information rivaling that available to analysts at the National Counterterrorism Center. The rate and volume of information flow surrounding an event of this nature has the potential to inform national policy and alter vacation plans in equal measure. The concern here is that technology continues to evolve far more quickly than the brain's ability to make sense of the flood of data. Hence, an Indonesian housewife's rationale for changing her family's plans for a holiday is as valid as that used to alter a nation's approach to counterterrorism.

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In search of a better quality of life

DIPLOMATICALLY SPEAKING By DENNIS IGNATIUS
duta.thestar@gmail.com




Most people in the developing world are generally unhappy with their lives. Some 79% of Malaysians considered themselves to be struggling!



The Gallup survey of 124 countries sought to categorise people into three groups — those who were thriving, struggling or suffering.

The survey found that majorities in only 19 out of 124 countries considered themselves thriving. Unsurprisingly, more people in the developed world felt that they were doing well compared to those from the developing world.

Income levels are, of course, a key determinant of wellness. Countries with higher per capita incomes invariably tend to have better healthcare, social safety nets and opportunities for advancement.

As well, developed countries tend to have a better overall environment for the pursuit of wellness. An independent judiciary, a responsible police force, less corruption, and equitable laws that level the playing field for all citizens facilitate wellness.

In short, political systems that are accountable to their citizenry and responsive to their needs generally provide for a better quality of life, and that is the key.

Denmark, Sweden, Canada, Australia and Finland were among the top five countries in the world where the majority of people felt good about their lives. In Denmark, 72% considered themselves as thriving.

And what of Malaysia? The survey revealed that Malaysians are an unhappy lot. Seventy-nine per cent of the population considered themselves to be struggling.

To put this in a wider context, Malay­sia fared worse than Lebanon or Russia but did better than Mon­golia, Uganda and Mali, if that is any con­solation.

In high-income Sin­ga­pore, 61% considered themselves as struggling, suggesting that the quality of life there is not as great as its leaders think it is. Perhaps the restrictive political environment in the island republic might have something to do with it.

The world wellness survey tends to correspond with the data contained in the World Bank’s Migration and Remittances Factbook 2011 (MRF2011) which came out in February. It must come as no surprise that people who are struggling or suffering usually vote with their feet and flee for greener pastures.



Torrents of people from Asia, Africa, the Middle East and Latin America are moving, legally or illegally, to the developed world. Third World nationalists, dictators and mullahs might inveigh against the West but many of their own people are risking life and limb to head West. Those that can’t make it to their preferred Western destinations end up in the relatively more prosperous developing countries like Malaysia.

Thousands of people from all over Asia and Africa now live in Malaysia, legally or otherwise. In fact, according to the MRF2011, Malaysia has become one of the top destinations for Asian migrants who already account for 8.4% of our population. The remittances from these migrants amounted to more than US$ 6.8bil (RM 20.3bil) in 2009.

And while poor unskilled migrants flood into Malaysia, skilled Malaysians are leaving in greater and greater numbers.

The MRF2011 data indicates that more than 1.4 million Malaysians, or 5.3% of our population, have already left. Included in this figure are 1,727 locally trained physicians.

The US, Britain, Australia, New Zealand, Canada and Singapore were the main destinations.

The continuing outflow of skilled Malaysians, coupled with the rising inflow of unskilled migrants, cannot be good news for the long-term future of our nation.

Cheap labour might boost our industries in the short-term but will do nothing to help us in the critical areas of innovation, research and entrepreneurship that is vital for our future prosperity.

The other thing about unhappy people is that they tend to send their money abroad because they lack confidence in the future of their own countries.

Here again, Malaysia is one of the chart toppers with more than US$ 8bil (RM 23.8bil) going abroad last year. How long can we continue to bleed this way?

What all these say is that Malaysians are not happy with the way things are going and with the overall quality of life they now experience. It suggests, as well, that they have no confidence that things are going to improve anytime soon. It also means that our present efforts to persuade talented and skilled Malaysians to return home are unlikely to be successful.

Offering tax incentives and better remuneration alone are not going to cut it with people whose priority is a better quality of life for themselves and their families.

The message that the Gallup Wellness Survey sends to many Third World governments, including our own, is that they need to do a better job in improving the quality of life of their citizens.

For us, that means seriously tackling the growing racial and religious divide, significantly improving our education system, providing equal opportunities for all Malaysians to prosper, and being attentive to the plea for better governance.

Prime Minister Datuk Seri Najib Tun Razak appears to be acutely aware of the challenges that Malaysia faces. Let us hope that the government’s plans to improve the wellness of all Malaysians bear fruit.

In the meantime, we will continue to hear that sucking sound of men and money moving abroad much to our detriment.

Datuk Dennis Ignatius is a 36-year veteran of the Malaysian foreign service. He has served in London, Beijing and Washington and was ambassador to Chile and Argentina. He was twice Undersecretary for American Affairs. He retired as High Commissioner to Canada in July 2008.