ROWE for an honest living ?

Cover via Amazon

A WRITER'S LIFE By DINA ZAMAN

The traditional economy of working long hours no longer works in a global economy that does not recognise time zones and deadlines.

MUCH has been written about the number of holidays and company leave days Malaysians have. What is apparent is the effect on productivity. Thus, begs the question: What is true productivity?

A number of columnists have shared their views. Is it true productivity when employees leave late simply because of the following reasons:

> The boss is working late or there is an unwritten code that until the boss leaves, no one else can; and

> The longer you stay at work, even if you are on Facebook, you are a good worker?


Peer pressure is a factor; another are long meetings with no set agenda and goals.

Perhaps Malaysian companies and business owners would do well to look at the US and Europe. Despite their worsening economies, a movement that addresses work-life balance is gaining ground.

Why Work Sucks and How To Fix It, written by Cali Ressler and Jody Thompson (www.gorowe.com) is about creating a results-only work environment (ROWE). Hot on the heels of lifestyle gurus such as Tim Ferris of the 4-Hour Workweek, Ressler and Thompson write about and offer solutions to the never-ending circus of meetings, schedules and clock-ins.



The traditional economy of working long hours from Monday to Friday, and also weekends, no longer works in a global economy that does not “understand” time zones and deadlines.

Home life, chores like doing the laundry, missing the children’s school concert — there has to be a better way to make a living.

You may wonder what is the difference between a flexible work arrangement and a ROWE.

Simply put, with flexi hours the employee needs permission and faces limited options. It is management controlled, requires policies, focusses on time-off, and there is high demand and low control.

ROWE offers the worker the following: No permission is needed and the working boundaries are unlimited. The employee manages his or her KPIs, and this requires accountability and clear goals.

If these are not met, out you go. ROWE focusses on tangible business results and it is high demand with high control.

Employers should view ROWE as beneficial to their businesses. They stop paying people for activities (Facebook anyone?) and start paying for outcomes.

They stop paying people for a chunk of time, and start paying them for their work. The employer must set clear terms of references on what needs to be done on a daily, weekly, monthly and yearly basis.

“Then it is up to the employee, with the coaching and guidance of the management, to meet those goals. If there are problems along the way, it’s the work that comes under scrutiny,” say the authors.

The big question is whether we Asians can adapt to this.

Asian businessmen and conglomerates have a different view of hard work, discipline and meeting profit margins. Despite the available technology, burning the midnight oil at work and networking while juggling a personal life still seem to be the practice.

It is common to see employees carrying two or three mobile phones and hooked onto almost every social media site, all in the name of keeping abreast with business trends. Is it any wonder why we are stressed?

Many will argue that with the wealth we are seeing now, there is little to complain about. People are more educated, healthier and hold down jobs.

However, economic growth and human development do not always coincide (UNDP Human Develop-ment Report 2010), and this is quite evident when one observes the current lifestyles of Malaysians.

Something must be amiss when many Malaysian professionals take up multi-level marketing jobs and other side businesses (i.e. tuition, catering) just to feed the family.

Young parents, seeking a better future for their children, take up consultancy or off-site projects just to be able to afford the tuition and activities their children need.

Holidays see tired families barely able to enjoy themselves. Stress-related illnesses are on the rise. The breakdown of relationships is on a steep increase, and thanks to limited time and resources, friendships are via social media like Facebook. This is not healthy.

More holidays do not mean that one’s life will change for the better when the fundamentals such as low pay (or not being paid what is worth) and archaic management per se are still practised.

With inflation on the rise on basic household goods, the Malaysian worker will have to grind even harder yet probably save little.


> A WRITER'S LIFE By DINA ZAMAN - The writer is working on religious histories and communities of Malaysia. She can be contacted at editor@thestar.com.my.

Change or be changed!

Image by Danny Choo via Flickr

WE all know that people and businesses who don’t adapt get phased out. Generation X, of which I am part of, has seen the evolution of technology transform how we live our daily lives.

From the VHS tape to the DVD and Blu-ray discs, and from snailmail to email, there are numerous examples how one way of doing things has given way to a faster, better and cheaper methods.

The bankruptcy of Kodak is the latest proof of how businesses can become irrelevant if they don’t keep up with the times. Research In Motion Ltd, the maker of BlackBerry phones, is feeling what Nokia has gone through. The digital age is moving along at breakneck speed and is transforming a multitude of industries and leaving an indelible mark on people and businesses.



There are companies that have done well to make changes on the fly. Most famous is Apple and before that Corning, which was – and maybe still is – famous for its cookingware rather than its fibre optics.

The need to transform is also not lost on corporate Malaysia. A lot of the big banks have done so and have become a lot better at what they do today. MMC Corp changed from a miner to an infrastructure player and the likes of Genting and IOI have expanded dramatically in the business they are in to become world giants today.

That transformation is also seen in the big institutions in Malaysia. The Employees Provident Fund restructured its portfolio from owning 400-plus stocks, some of which most punters will not touch today, to a leaner portfolio of around 100. Its narrower focus has allowed it to take the plunge into private equity and property and, as a result, the returns it can make for depositors should also improve in time.

The same can be said of Khazanah Nasional Bhd. In 2004, when Khazanah first started under new “management”, it had a bunch of old assets sitting in its books. They included stakes in some of the largest companies in the country, but sitting idle and waiting for results was not the way to go.

Khazanah restructured its portfolio, and from a bunch of companies that was heavily leaning towards utilities and telecoms, it invested in new businesses and industries. New investments were in part funded by monies from asset sales such as the divestment of Khazanah’s legacy stakes in Pos Malaysia and Proton.

As a result, Khazanah’s returns improved. During a recent briefing with the media, Khazanah revealed that if it had just sat on it and relied on the government-linked companies’ transformation programme alone, its returns would have been a meagre 2% a year.

But it did not do that and instead invested in new businesses which it felt will bring better growth. Those new investments brought in a return of 22% a year.

One such investment is the hospital business. Integrated Healthcare Holdings (IHH), which consists of hospital investments such as Apollo Hospital Enterprise Ltd and Parkway Holdings, recently made a big acquisition in Turkey when it bought Acibadem.

Healthcare in the demographics in which IHH operates will be hugely lucrative. India, South-East Asia and now Turkey have the desired young but ageing population with growing incomes.

IHH is slated for a massive listing and the changes that some entities in corporate Malaysia have undertaken should be a showcase of how transforming when it needs to be done should be the course of action.

● Deputy news editor Jagdev Singh Sidhu wonders when the retirement age in the private sector will be raised.

Call for a damn good shot: Light not founded Penang and Raffles, Singapore! Hang Tuah.., mere legends?

Myths, prejudice and history

Question Time by P.GUNASEGARAM

It is next to impossible to make history objective, but we must give it a damn good shot.

LEGEND is a lie that has attained the dignity of age. – HL Mencken The very ink with which history is written is merely fluid prejudice. – Mark Twain

Remember Jalan Birch in Kuala Lumpur, near the Merdeka Stadium? It’s been called Jalan Maharajalela for many years now, Birch becoming a victim of a programme of Malaysianisation of road names.

Image via Wikipedia

But Birch also became a victim of Malaysianisation of history – from hero, he became a villain, and his killer, yes, Maharajalela, became a hero in the flash of a road sign change.

Few things can so poignantly illustrate the change in historical perspective as a country changes.

JWW Birch was a British resident (adviser to the Sultan) in Perak in the 19th century. The British used a system of residents to control most Malayan states. A local called Dato Maharajalela assassinated Birch.

Although the reasons why he did this are obscure, Maharajalela is now hailed as a nationalist who opposed colonialism and died in the process – he and his accomplice were hanged.

Hence his elevation to hero status and Birch’s relegation to villain, a representative of an occupying force.

I remember my early history textbooks post-independence put Maha ra jalela in bad light until years later when the historical perspective began to shift.

We studied in our history books that Sir Francis Light was the founder of Penang which is ridiculous from a Malayan/Malaysian perspective because Malayans must have known the existence of Penang long before it was “founded” by Light. To this day, Wikipedia states that Light founded Penang. How confounding is that.

Captain Francis Light:  The statue of Captain Sir Francis Light at Penang, Malaysia

When the British “founded” places, it meant they then established a system of governance with rules of law. There is a court system and a police force. Prior to their “founding” there was no such legal system among the locals.

Then, there was Sir Stamford Raffles who similarly was said to have “founded” Singapore conveniently and erroneously erasing the arrival earlier to that place by a prince from Palembang, Sang Nila Utama, some 500 years earlier.

Image via Wikipedia

It seems like even Singaporeans believe their history started with Raffles. I was at a performance put up by Singaporean MBA students in 1991 which started off the history of the country from the time Raffles “founded” it in 1819. How unfortunate!

It was with great amusement that I read many years ago of a stunt pulled by an American (Red) Indian.

After arriving in Italy via a commercial flight, he promptly announced that he had founded Italy.

And what right did he have to make that outrageous claim? The same that Christopher Columbus, an Italian who sailed on behalf of the Spanish monarchs, had when he proudly claimed that he had discovered the Americas (at that time Columbus thought it was the East Indies) in 1492, a land already in habited by millions of others.



Now, Prof Emeritus Tan Sri Khoo Kay Kim has controversially raised lots of heckles and temperatures by saying that Malay warriors such as Hang Tuah and Hang Jebat were mere legends – myths invented by fertile minds for the amusement of others, much like the Greek gods.

He is, however, a renowned historian with no political ideology, racial or national axe to grind.

To his critics he has this to say: “If you don’t agree with me, bring out the sources to show I am wrong. You cannot simply say you don’t agree. I am saying that these things were not true because no reliable sources confirmed they existed.”

That is a clear indication as to how we should go about clarifying history.

History must be based on facts. It must seek to recreate - without any ideological, national, racial or any other bias - what happened to who, what, when, where, why and how, the journalistic five W’s and one H.

Otherwise it remains a myth and legend.

Just as in the case of Hang Tuah, one should seek to ascertain whether Maharajalela was indeed a hero by trying to establish, based on facts, his motives for killing Birch.

Otherwise it becomes a mere speculation and interpretation which is not history.

We are a relatively young country and yes, we would need to rewrite history from the perspective of Malaysia and Malaysians. No, Light had not founded Penang and Raffles, Singapore.

There may be many questions we can’t answer but we must make an effort to find them. And we need a proper system of archiving so that future generations know things the way they were.

History in school must not be a tool for nation building or used for any other agenda but to paint a true picture, as far as that is possible given all our collective prejudices, of Malaysia and of the world.

It needs to have balance, fairness and most of all truth about everyone’s contribution to nation building.
It must not seek to aggrandise one race or religion at the expense of others.

It must have enough of a mix of subject matter to ensure Malaysians have sufficient appreciation of Malaysia and how it has come to be where it is as well as an unbiased understanding of the state of the world. Anything else and it would become poor propaganda instead.

The best way towards this is to have a curriculum drawn up by historians and true educationists and to put in place a rigorous means of verification if we need to change history or at least what we learn of it.
You can interpret history but you must not rewrite it without factual basis.

It is next to impossible to make it objective but we must give it a damn good shot nevertheless, if we are not to live in and perpetuate a lie.

Independent consultant and writer P Gunasegaram (t.p.guna@gmail.com) says we need an accurate history before we learn anything from it.

Hang Tuah part of Malay cultural heritage

I REFER to Prof Emeritus Khoo Kay Kim’s statement declaring that Hang Tuah and Kris Taming Sari are the figments of somebody’s imagination based on the lack of credible evidence to authenticate their existence. As such they are not historical facts.

Image via Wikipedia

But these two elements are part of the Malay cultural heritage and have been embedded in the annals of the Malay civilisation, initially through oral tradition and later recorded in literary, dramatic and scholarly works.

Together with Puteri Gunung Ledang, Nenek Tempayan, Mat Jenin and Lebai Malang, they have adorned our lives through the retelling of their adventures and foibles in literary, dramatic and cinematic works.

They provide us with the opportunities of exploring the moral and ethical percepts of their actions.
Such traditional characters are ingrained as part of our psyche.

Many of us were brought up with Hang Tuah representing the epitome of loyalty, bravery and humility, character traits of such universal and noble stature.

In one swift swoop, Prof Khoo demolished part of our mores and lore citing the lack of concrete evidence to corroborate their existence.

As such, he suggested that they cannot be included as part of the history of the Malays.

But history itself is not beyond reproach. For historical narrations are a conglomeration of facts and fallacies that are given credence by those in power who tend to benefit most from such accounts.

And again, history was written by the victors who neglected the contributions of the vanquished, except those that portray them in a negative light. Thus, the “facts” were slanted to favour the powerful and the ruling elite.

Look at the account of the American Indians in the history of the American West. It portrays them as barbaric and evil and the white man as humane people who civilised these savages by putting them in reservations.

Likewise, the skewed perception of the aboriginal people in the annals of the Australian history.

In the same vein, a “historical” account of Palestine by the Jews would differ markedly from that of the Palestinians.

Similarly, the descriptive exploits of the Christian Crusade extolling the bravery and virtues of King Arthur would not tally with the account of the Muslims praising Sallahuddin Al Ayobi and the Arabs in the defence of Islam.

Thus, oral and recorded history is perceived from the perspective of the recorder who is not a disinterested party.

As for Hang Tuah and his companions, they have for so long been part of our cultural history. So too is the Kris Taming Sari which may not just refer to a single physical entity but rather a recognition bestowed on those that possess mystical and supernatural aura.

MOHAMED GHOUSE NASURUDDIN, Universiti Sains Malaysia, Penang   

Related post 

Malaysian History & Legend; facts & fallacies; myths, heroes or zeroes?

Chinese, and truly Malaysian?

By HARIATI AZIZAN sunday@thestar.com.my

A new book attempts to shed new light on the Malaysian Chinese community.

XINNIAN kuaile; Sin-ni khoai-lok; or Sun nin fai lok: there are more than eight Chinese dialects and languages to pick from when wishing Happy New Year to our fellow Malaysians.

Then we have the choice of ang pow, laisee or hung-bao, among others, to give out as gifts to children.

Most Malaysians, however, are not aware of this as the Chinese community is often seen as one homogenous community.

Different but the same: Although the Chinese-educated speak and read mainly in Chinese, they have no problem forging relationships with other rac es. — A. MALEX YAHAYA

Rita Sim, co-founder and fellow of the think tank Centre for Strategic Engagement (Cense), says this is perhaps the biggest myth about the Chinese community in Malaysia.

“Even for those who are aware that there are various dialects and languages among the Chinese, many still think that the Malaysian Chinese community is homogenous,” she says.

This is one of the misconceptions that Sim hopes to address in her book Unmistakably Chinese, Genuinely Malaysian.

The idea for the book, she relates, was conceived when she was doing marketing for the local Chinese daily Sin Chew.

“Media planners and advertisers in Malaysia are largely English speakers, so many do not realise how big and diverse the Chinese community in this country is,” she says.

In her book, Sim divides the Chinese community into three clusters, G1, G2 and G3, which in loose terms can be defined as “Chinese literate”, “non-Chinese literate” and the “Overlap” respectively.

Three clusters: In her book, Sim divides the Chinese community into G1, G2 and G3, which in loose terms can be defined as ‘Chinese literate’, ‘non-Chinese literate’ and the ‘Overlap’ respectively

 

“This is only to give it a vocabulary. Actually, this is common knowledge among the Chinese speakers and readers, but it is new for the others,” she tells Sunday Star, adding that the terminology was first mooted by social observers and influencers of Chinese communal development.

The first cluster, G1, is the largest and forms 85% of the 6.5 million Chinese in Malaysia. “They are guided by Chinese philosophy and are immersed in Chinese language and culture,” Sim says.

This cluster is growing as more than 95% of Chinese parents are now opting to send their children to Chinese schools.

“Over 90% of the Chinese in Malaysia now are Chinese speakers,” she highlights.

The second, a considerably smaller group at between 10% and 15% of the community, is more cosmopolitan. They are likely to have a large network of close friends from other communities and are influenced more by Western-style learning.



Between these two groups is an overlap the G3, which consists of G1 or G2 Chinese who, through language or work exposure, have stepped into the other grouping and survived, even thrived.

Sim notes that although carving up the community in this manner may seem overly simplistic, “it does support the reality in significant ways.”

Crucially, she adds, the clusters are not fixed.

“They are fluid as the Chinese move in and out of the clusters depending on their education and income level, and they are certainly not like mainland (China) Chinese.”

As Sim points out in her book, the G1 have adopted a socio-cultural framework which rests on three main pillars: Chinese education, Chinese media and Chinese organisations.

The G2 Chinese are not Chinese-educated. They speak English and include a large number of Christians and the Peranakan. They are comfortable reading English or Bahasa Malaysia newspapers and tend to take a Malaysian perspective as opposed to an exclusively Chinese one.

Despite the existence of the G3 category, the two main groups remain quite distinct.

The G2 parent, for example, does not subscribe to the three pillars but for pragmatic reasons, many send their children to Chinese schools to give them a leg-up in the globalised world.

Among the G1 group, Chinese education is inextricably linked to identity and has little to do with globalisation.

Thus, the G1 stands firmly by the Federal Constitution, which allows Chinese and Indian communities the right to mother tongue education, Sim says.

No hindrance to unity

While Chinese schools have been blamed as the cause of disunity in Malaysia by certain sectors, Sim disagrees.

“Today, I don't see Chinese schools as a hindrance to integration because even in Chinese schools you have to learn Bahasa Malaysia. It is a compulsory (subject). And if you go out today, more than 90% of the Chinese in the country are able to communicate in Bahasa, so there is no communication problem.”

Sim strongly believes it is time to acknowledge the role the G1 play in the country's social and economic development.

Proficiency in Chinese is an advantage in the world now, especially if you want to do business in China, she points out.

This is true, and even the BBC has recently reported that Malaysians have an advantage in China because of our multilingual education.

“How many people can speak Mandarin, multiple Chinese dialects, Malay and English?” Lim Cheah Chooi from engineering firm Unimech Group Berhad, which has production factories in China, was quoted by the BBC.

Sim concurs, adding that Malaysians are also able to venture into the Indonesian market because of their fluency in Malay and they can go to the United States and Europe too because of their knowledge of English.

Malaysia is unique in the sense that we have parallel education systems vernacular schools, national schools, and private schools, stresses Sim.

“It is unique as it is only in Malaysia that different streams are allowed to exist, and in such a thriving manner, as part of the mainstream school system,” she says.

“In the whole of South-East Asia, Malaysia is the only country where you can find 1,293 Chinese primary schools, so we have a choice of sending our children to Chinese schools or national schools, then let them continue their secondary education at one of the 61 Chinese independent schools or 78 SMJK (C). And later, they can even finish their tertiary education in Chinese at three local colleges,” she adds, highlighting that the schools are highly in demand even among non-Chinese families.

Instead of politicising the issue, we need to list the qualities of the system and see how we can push it further, she says.

“In the long run, perhaps a review is needed to standardise the national education system have one school system with language classes available but it will need a lot of resources.”

Notably, says Sim, the new G1 generation is very connected to the local community.

“Although some received tertiary education in Taiwan and China, many are very connected to Malaysia.
Many are very aware of the issues in Malaysia and are engaged with Malaysian communities, especially in the urban areas. They feel that this is home and want to make it a better place.”

Although many speak and read mainly in Chinese, they have no problem forging relationships with other races.

Sim had originally targeted her book at advertisers, media planners as well as government agencies to stress the importance of understanding the complexity of the Chinese community for effective communication, but she now believes that it can also benefit the general public.

This is particularly essential in light of the pendatang (immigrant) issue that is now and again flogged by various factions for political gains.

“In any society, you will always have the extremes, the ultras and conservatives, and the way to deal with this is to continuously engage in educating them. That is why the historical aspect is important how Malaysia came about. This needs to be taught in school and for all Malaysians to understand. Hopefully, in time to come, the ultra conservative element can be reduced.”

At the same time, an understanding of the contemporary Malaysian society is also important.

“This is something else that I hope to spur debates on the issue,” she says.

Ultimately, Sim hopes the book can shed some light on the Chinese community and help end the pendatang argument.

“We never deny the fact that we are Chinese through history and in the historical context, but today we are genuinely Malaysian. We are very different from the Chinese who came here in the 18th century,” she stresses.

“Whatever our historical background, we are Malaysian, so we should not question this any longer. That is why I named the book Unmistakably Chinese, Genuinely Malaysian.”

Related articles/post:

• Will China's rise shape Malaysian Chinese community?

  I Recognise You! But How Did I Do It? How local Chinese see faces?

Challenging the State-Capitalism?

Clash of capitalist systems

GLOBAL TRENDS  By MARTIN KHOR

The Year of the Dragon may symbolise the struggle for prosperity for some, but others may use this year to challenge what they call state-capitalism being practised by developing countries, especially in Asia.



IT’S the first day of the Year of the Dragon. Like others around the world, Malaysians hope it will be an auspicious year.

Certainly it will be an interesting one. Perhaps that’s the only certainty about this coming year of uncertainty.

The new Dragon Year will usher in even more intense debate about the role and the rise of China and of other “emerging economies”.

As the Western countries face gloomy economic prospects, some of their political elite and intellectuals seem to be seized by fears that some developing countries, especially China, will be steaming ahead.

Used to centuries of global economic dominance, these advanced countries are fearful that their leadership will be challenged and even overturned.

This may be the reason for the obsession about China. These days, there are new books almost every month about the rise of China. Some deal with its high growth and prospects or with its complex political developments.

Quite a number, like the book Death by China: Confronting the Dragon, are of the view that China is destroying not only the American economy but the whole world and its environment.

But the fears go beyond China, and incorporate other emerging countries as well, as seen in the latest issue of The Economist, with its cover stories on “The rise of state capitalism: the emerging world’s new model.”



The magazine describes the 88-storey Petronas Towers soaring above Kuala Lumpur, as well as the China Central TV building in Beijing and the VTB bank office in Moscow, as monuments to the new hybrid corporation – backed by the state but behaving like private-sector multinationals.

The Economist’s editorial admits that for emerging countries wanting to make their mark on the world, state capitalism has an obvious appeal, giving them the clout that private-sector companies would take years to build.

But its dangers outweigh its advantages, says the magazine. For their own sake and in the interests of world trade, the huge holdings should be unwound and handed over to private investors.

The Economist however also admits that this hybrid form of “state-directed capitalism” company is not new, and cites the East India Company.

This was the huge conglomeration that took over many Asian countries’ economies, while the English government made use of its gunboats and colonial rule to back up the EIC but other British companies.

The magazine also cites the United States after its war of independence, Germany in the 1870s, and Japan and South Korea in the 1950s as examples of rising powers using the state to kick-start growth.

There is thus recognition that the rise of today’s advanced countries was based on the state’s strong support in their companies’ emergence.

These companies have dominated the global economy for decades and in some cases centuries, backed up not only by subsidies, cheap credit and other policy measures but also by their governments’ political and military force.

In the past three decades, most developing countries have been told, through IMF-World Bank structural adjustment programmes, to give up the role of the state to direct their economies and instead rely entirely on the private sector.

These policies did not succeed as the domestic private sector is weak or even non-existent in many countries. In poor countries, foreign companies were not interested in coming in except in the mining or plantation sectors.

However, several other developing countries, mostly in Asia, took on a different model. Their governments believed in playing an important or even dominant role in the development process.

At first these governments owned companies that they ran like government departments, and this was not efficient. This model was changed in some countries to one where the state can own or partly own companies that are then run on a commercial basis. The state can also assist private companies to grow.

Government investment holding institutions like Khazanah and PNB in Malaysia or Temasek in Singapore have been set up as crucial components of this framework.

The increasing criticism by Western intellectuals and politicians of “state capitalism” is not confined to academic observations.

The US administration and Congress are contemplating legislation and action to place extra tariffs on Chinese products not only on anti-dumping grounds but also that they have been subsidised and that China is not a market economy.

The Congress is also discussing whether to slap tariffs on Chinese products on the ground that China’s currency is manipulated and under-valued.

While the focus now may be on China, other developing countries may be faced with the same actions based on the same reasoning, that these countries are unfairly helping their companies through policy measures that represent state-capitalism and industrial policy.

Moreover, the US and Europe and now negotiating free trade agreements with developing countries that contain clauses or even chapters that seek to prohibit or restrict the practices of government-linked companies, or the provision of subsidies and preferences by government to local companies.

Korean economist Ha Joon-chang wrote a famous book Kicking Away the Ladder to describe how developed countries made use of policies that made them rich, and now want to prevent developing countries from doing the same and thus are seeking to prohibit these same policies.

The clash of capitalist systems and the clash between developed and developing countries over what policies are legitimate and which should be banned will intensify in this Year of the Dragon.

Related articles

• The Rise of State Capitalism. (isellerfinance.wordpress.com)