Unfolding future innovation: a look ahead at 2019's tech trends

5G connectivity promises faster Internet speeds and more efficiency to run complex tasks in the cloud. — 123rf.com
 
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 All the ways life could change with technology in 2019.

FASTER data connectivity, smartphones with a bold new look and more reasons to cheer for the national team at a sporting event? These are just some reasons we predict 2019 is going to be another exciting year in technology.

Bend and not break 

We could be getting our hands on a foldable smartphone by Samsung very soon – the South Korean tech giant gave the world a glimpse of a working protoype at the Samsung Developer Conference in November.

According to Justin Denison, the senior vice-president of mobile product marketing at Samsung, the prototype measured at 18.5cm diagonally. The new design will give users the experience of having a pocket size device – with a 4.6in screen when folded – that can be unfolded to reveal a bigger ­tablet-sized 7.4in screen, a feature Samsung has dubbed the Infinty Flex Display.

A foldable phone by Samsung is coming our way in 2019. — AP

Sources told South Korea-based Yonhap News Agency that Samsung is planning to officially launch the device, tentatively known as the Galaxy F as Samsung has not given it an official name yet, at an event in March. Other companies looking to release a foldable smartphone include Huawei and Sony.

Samsung’s foldable device with Infinity Flex Display is a smartphone model that features a tablet-sized screen when unfolded and a smaller screen when folded like a book. — AP

Speaking of Galaxy phones, Samsung also has another ­highly-anticipated release in 2019 and it’s the flagship Galaxy S10. Some leaks suggest that we could be looking at a device with a bigger full screen bezel-less feature – ­reputable leaker UniverseIce claimed the model will have a 6.7in display – multiple rear camera setup and interestingly, a punch-hole screen design for the front camera. (Notch? What notch?)

Citing Yonhap News, The Verge reported that the South Korean tech giant is expected to unveil the flagship Galaxy S10 in February 2019, most likely at the Mobile World Congress (MWC) in Spain. Yonhap’s sources also say there are plans to showcase the Galaxy F at MWC ahead of its official March launch.

Gotta move faster

The dawn of 5G network ­connectivity is upon us. This new technology promises significantly faster data transmission speeds and capacity, less waiting around for an online task to be completed (also known as lower latency), and could connect more smart devices and sensors simultaneously than ever before.

According to Reuters, 5G is ­currently in the final testing phase and is poised to offer data speeds of up to 50 or even 100 times faster than current 4G networks. In ­theory, that is.

To test real-world 5G speeds, Qualcomm ran a simulation to approximate real-world 5G speeds in Frankfurt and San Francisco, taking into account various factors such as geography, user demands on the network as well as devices with varying levels of LTE and 5G connectivity.

As reported by The Verge, the tests yielded more down-to-earth but still vastly improved speeds – in Frankfurt, browsing speeds went up from 56Mbps for 4G users to 490Mbps for 5G users, with download speeds clocking in at 100Mbps for over 90% of users compared to 8Mbps on LTE. In San Francisco, browsing speeds jumped up from 71Mbps for the 4G user to 1.4Gbps for the 5G user, while download speeds clocked in at 186Mbps on 5G compared to 10Mbps on 4G.

As 5G is an entirely new technology, users will have to upgrade to new smartphones – to that end, one of the variants of Samsung’s upcoming Galaxy S10 is said to support 5G, according to the Wall Street Journal (WSJ).

Apart from high speed mobile and data services, experts agree that 5G is essential for the next phase in developing technologies like self-driving cars and ­improving industries like ­healthcare, virtual and augmented reality and more.

Vodafone demonstrated how a young football fan could get Houghton (left) to teach her some football skills with a holographic 3D call on a 5G network. — AP

In September, Vodafone ­demonstrated how a live 3D ­holographic call is possible with 5G at the Vodafone Future Ready Conference in United Kingdom. In the demonstration, English footballer Steph Houghton appeared as a hologram to give an 11-year-old fan some game tips. This exchange showcases how the technology could potentially change the way people communicate with each other, with more chances for remote coaching, training as well as enabling more immersive interactions with famous personalities.

In Malaysia, Communications and Multimedia Minister Gobind Singh Deo announced that Putrajaya and Cyberjaya as testing grounds for national-level 5G trials. The one-year trial began in November and the findings will help the government develop plans and policies on the use of 5G network in the country.

Game on

In 2019, brace yourself for the possible release of another Nintendo Switch. The WSJ reported that Nintendo plans to release a new version of the popular gaming console, with one possible upgrade being a better display.

One of the biggest news in 2018 is Sony announcing that it will not be attending the 2019 E3 Expo for the first time in 24 years. Instead, the company shared that it will be “engaging with consumers and the community in different ways”, with unconfirmed rumours ­swirling that the company might hold its own event to announce details on the PlayStation 5.

Companies like Sony, Microsoft and Nintendo could all be announcing new gaming consoles in 2019. — AP

According to tech website T3, the PS5 console may include upgrades to support 60FPS (frames per ­second) at 4K resolution and it will be running on next-generation AMD graphics cards. Sony could also be announcing details about the PlayStation VR2 – upgrades may include better controllers, new built-in cameras and gloves for enhanced virtual reality experience.

One company that is not ­skipping E3 in 2019 is Microsoft. Speculation is rife that the ­company will be using the event to announce details about two new next-generation Xbox consoles, codenamed Anaconda and Lockhart. Users could also be ­looking at a cloud-based streaming-only disc-less version of the Xbox One S for 2019, which could be announced as soon as next month, according to The Verge.

Microsoft is also expected to reveal more details about its Project xCloud, a Netflix-style streaming service for Xbox games. Not to be confused with Xbox Game Pass, Project xCloud – currently in beta testing mode – is said to make Xbox games available across PCs, phones, and consoles.

Gamers can also look forward to major videogame releases in 2019 – there’s the long-awaited Kingdom Hearts 3, The Last Of Us 2 and hopefully, Hideo Kojima’s star-studded and much-hyped Death Stranding.

For mobile gamers, there’s the 2019 release of the Harry Potter Wizards Unite AR game by Niantic, the same developer behind Pokémon Go. The game will allow users to encounter characters and creatures from the Harry Potter books, cast spells and solve ­mysteries.

Augmented Reality (AR) everywhere

AR technology is not exactly new to platforms like Snapchat and Instagram with its selfie filters, but we could be looking at more than just digital face masks in 2019.

In May, Facebook announced a new version of its AR developing tool AR Studio for content creators and developers. The tool is made for designing AR animations, ­visuals and interactions for the Facebook Camera. Along with existing features like AR Target Tracker and free-to-use sound files, Facebook said it will be adding other features like Body Tracking, Hand Tracking and analytics for AR effects. So you could expect more AR elements in the photos or videos your friends share on Facebook.

AR is likely to become a bigger part of the way we experience events in real life and consume content on social media platforms. Here, an attendee is trying out an AR baseball game at a trade show in Japan. — Bloomberg

AR could also be a part of more live experiences like concerts and sporting events in 2019. TechCrunch reported that rapper Eminem ­incorporated AR into his live ­performance at Coachella music ­festival in April.

Concertgoers could see added AR visual enhancements to the show by downloading the Eminem Augmented app.

In terms of gaming, something exciting is brewing at Niantic. The company announced that it is investing in holographic ­augmented reality display – technology ­developed by ­waveguide optics firm DigiLens, which specialises in ­wearable ­lightweight plastic AR ­displays. For users, it could mean that Niantic is looking to enhance game play interactivity with an AR device like smart ­glasses.

Cheer for Malaysia in eSports

Malaysia is beginning to embrace eSports as a mainstream sporting event. In the recent Budget 2019, the ­government announced a RM10mil budget for the development of eSports in the country.

In 2019, eSports will be a medal event at the South-East Asia Games (SEA) in Philippines. eSports Malaysia secretary-­general Rinie Ramli said a national league will be held as the selection ­process for a squad to represent Malaysia at the SEA Games.

Get set to support a Malaysian eSports team at the 2019 SEA Games. — Bernama

Mobile Legends: Bang Bang is going to be one of the titles ­contested at the Games, along with other shortlisted titles like Dota 2, StarCraft II, Tekken 7 and Arena Of Valor, according to a recent announcement by the Philippine SEA Games ­organising committee and its eSports partner, gaming hardware company Razer.

eSports is also currently being considered as a medal event for the 2022 Asian Games in China. However, the plan to announce eSports as an official medal event has been put on hold as the ­gaming committee does not want a violent or shooting-based game to be contested. Reuters reported that titles for the 2022 Asian Games may feature sports-themed games like Pro Evolution Soccer (PES). Whatever it may be, we’ll look to eSports as a way of getting everyone together to cheer for the same team.

Source: TechNews, The Star by angelin yeoh

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In the digital dumps: technology triggers teen depression

Teenagers are unable to disconnect from their smartphones, causing them undue anxiety and distress. But according to experts, saying no to smartphones is not the solution.

Teenagers feel if they’re not on social media all the time, they’re missing something important, or will miss out on a funny conversation, or someone might say something about them, according to Nolan. — 123rf.com

Technology is how teenagers maintain relationships so Nolan advises parents to discuss and find healthy ways to use it. — dpa

"We know that people rely on smartphones. A recent study shows we touch them about 2,500 times a day on average ''

Brian Bolan, guidance director at Andrew High School in Tinley Park, Illinois.

“Nobody likes to feel a loss of control. So work with them to arrive at a mutually agreed upon reasonable amount of time to spend on the phone. Haveitbea discussion, a collaboration. That will probably yield better results than just saying, ‘No phones’.” – The Daily Southtown/ Tribune News Service 

Parents have to help teenagers turn off in a world that’s always on.

The problem with teens and ­smartphones, experts say, is “they’re always on”.

Both of them.

And that can take a toll on their mental health. A new study links anxiety, severe depression, suicide attempts and suicide with the rise in use of smartphones, tablets and other devices.

Parents are urged to help their children foster real ­relationships, the ones that involve making eye contact and ­interpreting body ­language. Local mental health experts encourage teens and ­parents to establish a routine that fosters a balance between real and virtual communication, even as many adolescents will no doubt have found gifts of technology under the tree last holiday.

For as smart as phones may be these days, they simply don’t know when to quit. To protect their kids’ mental health, parents must ­develop methods for outsmarting them, experts say, and often that involves simply turning them off.

Jean Twenge, psychology professor at San Diego State University and a graduate of the University of Chicago, has written extensively on youth and mental health. She has released a study that shows a ­correlation between the rise of the smartphone and increasing rates of depression, suicide attempts and suicide itself among teens.

According to news reports, the finding is based on CDC data and teen-issued surveys that revealed that feelings of hopelessness and suicidal contemplation had gone up by 12% during the time period and that nearly half of the teens who indicated they spend five or more hours a day on a ­smartphone, laptop or tablet said they had contemplated, planned or attempted suicide at least once – compared with 28% of those who said they spend less than an hour a day on a device.

Local school counselors and social workers as well as clinical mental health experts at local ­hospitals in the United States ­confirm they are seeing an uptick in signs of depression and/or ­anxiety among teens. But, they also say, there are things parents and professionals can do to help curb the risks.

Too much, too often

“I just came from a South Side guidance directors conference where we heard from a couple of hospitals in the area that treat ­students for depression or suicidal tendencies or high anxiety. They’re telling us they’ve seen quite an uptick, that they’re hiring staff, they’ve got longer waiting times, they’re running more programmes just to keep up with the need they’re seeing among high school kids and even younger kids,” said Brian Nolan, guidance director at Andrew High School in Tinley Park, Illinois.

Nolan said, “My belief is that today’s technology never allows children to truly disengage from their social lives. When we were kids we could hang out with our friends during the day and then at night, we’d have down time with the family or we might go shoot hoops or play Legos away from friends, so we could gain some kind of balance.”

But the smartphone’s ability to connect us all immediately doesn’t allow that social interaction to ever be turned off, he said. Some of the allure is the desire to be included, and some of it is defensive, he said.

“They feel like if they’re not on it all the time, they’re missing ­something important, or will miss out on a funny conversation, or someone might say something about them. There’s a lot of worry and concern and stress about what’s going on in social media at a time when it would be nice for a child to step away from it and not care,” Nolan said.

“We know that people rely on smartphones. A recent study shows we touch them about 2,500 times a day on average,” he said. “I use food as a metaphor. If a student is overeating or eating a bunch of junk food, you probably as a parent would have a conversation about better eating habits, the importance of exercise, moderation, things like that.”

“Cellphones are exactly the same. To tell a student you can’t use it, is the same as saying you can’t eat. That may sound extreme but that’s the ­reality. (Technology) is how they maintain ­relationships. So, it’s ­probably better to discuss healthy ways to use it,” he said.

Questions to ask your teen, he said, might include: Do you feel addicted to it? Are you checking it ­constantly? Can you set it down for awhile?

When students only ­interact via technology, Nolan said, “they’re much more likely to withdraw from healthier interactions and are more likely to be hypersensitive to what’s being posted. If they aren’t included they can feel lonely. If they are included, they can feel pressure to keep up”.

“I think parents feel bad (about this). It’s hard to attack a thing we don’t fully understand ourselves, because we didn’t grow up with it,” he added.

But, Nolan added, “modeling is a big piece of this. We as adults sometimes stop conversations with our own children because we have a text message coming in. Or we’ll text at the dinner table or while driving. So, we’re teaching our children that what comes through the phone is immediate and important and that it should take precedence over what we are currently doing”.

Equal access to good and bad

In her 17 years as a social worker at Argo High School in Summit, Illinois, Allison Bean said she’s had “a front row seat to the shift from a time where kids couldn’t wait to leave the house to hang out with their peers to the present day digital age where our kids are reluctant to leave the couch”.

“Many of my students may not have adequate clothing, food or even running water in their homes; but they have phones,” she said.

Teens, she said, “are (physically) isolating themselves more and more from their real support ­systems during a period of their lives that, even under the best ­circumstances, is very turbulent and stressful”.

Exacerbating the situation, Bean said, is that the very device that can cause depression is also giving fragile teens access to websites that can encourage them to engage in self-harming behaviours.

To complicate matters, she said, mental health experts are warning about the dangers of technology at a time when more schools are going paperless and issuing tablets to students.

“While there may be an upside to going paperless, one thing is ­certain: Our kids will be spending countless numbers of hours in front of some type of screen during the duration of their education. Headaches, tired eyes, and ­insomnia are bad for everyone. For students that are already prone to mental health issues, this too often results in truancy, low test scores, poor homework habits and ­depression,” she said.

“They are depriving themselves of the opportunity to exercise their social skills; skills that are critical for life. This is obviously dangerous in numerous ways. Not only does it dissuade students from ­leaving the confines of their rooms to engage with peers in a ­developmentally appropriate way, there are many predators online who are able to find young people who are vulnerable, isolated and desperately seeking attention,” she said.

“There’s no question mental health crises are on the rise, and at the high school level, depression and anxiety are the primary ­diagnoses that I see in our ­community,” she said.

Signs of trouble?

It’s not just technology that is causing the trouble, said Rian Rowles, chairman of psychiatric services at Advocate Christ Medical Center. In his 12 years at the Oak Lawn, Illinois hospital, the ­psychiatrist has seen the number of patients referred to the ­adolescent programme rise by more than half.

“It’s also social media. It’s very clear to me that the advent of social media has exacerbated stressors. Not just depression, but anxiety as well,” he said.

“There are stressors that go along with adolescence but you used to be able to leave the interpersonal stuff at school. Bullying used to be a school phenomenon.”

Social media, he said, can make it a 24/7 thing.

“When you’re writing and ­posting things, there’s a phenomenon in which you don’t have the same filter you might when talking on the phone or in person. I think that lends itself to more abrasive statements,” he said. “So not only is it constantly there for these kids, it’s more intense.”

Rowles said adolescents can have the same symptoms as adults when it comes to depression and anxiety: abrupt changes in sleep ability, appetite changes (usually significantly less food), social ­isolation marked by less ­communicating with friends and less participation in social or school events, and drastic or ­significant personality change, say from calm to irritable or angry.

Parents can help by reducing the amount of time a teen spends on social media, he said. Professional help typically involves teaching kids ways to develop new coping mechanisms.

Something that might surprise adults, Rowles said, is that ­overusing technology can have a detrimental affect on them, as well.

“Not as drastic, because of what kids have to deal with at school. The phenomenon I see in adults is someone who is already in my care for anxiety or depression and then they get on Facebook,” he said. “People will sort of put on Facebook things that make their life seem very wonderful and it may not be the reality but other people see that and it can ­contribute to their depression. (Facebook) makes it seem like everybody has a better life.”

Widening the lens

Technology may not be the lone culprit, and it is not necessarily bad, said Nadjeh Awadallah, licensed clinical professional ­therapist at Little Company of Mary Hospital in Evergreen Park, Illinois.

The current increase in ­depression and anxiety among teens might be attributed to a ­higher frequency of smartphone use and the fact there’s less stigma about mental health issues, Awadallah said.

“Kids are more prone to ­speaking about mental health issues than maybe they were before,” he said.

A lot of adolescents, he said, would argue that the relationships they have with people online are real relationships. “If they’re ­interacting at a high level of ­frequency, either talking with friends or playing videogames, they’re actually interacting with them,” he said.

And a phone can be a kind of “digital security blanket” in that it enables a person who is dealing with anxiety to look at their phone instead of at other people.

“It’s kind of protective if you want to be left alone,” he said.

Nevertheless, Awadallah added, there is “a great deal of benefit to interacting with somebody face to face because so much of communication has to do with nonverbal communication and giving feedback. When you’re just texting you have to imagine how the person’s voice sounds. It’s hard to deduce if someone is being ­genuine, or sarcastic. So whatever the person transplants onto the thing that they’re reading can impact their mood.

“There’s a high correlation between people withdrawing from person-to-person interaction and depression because that’s what people tend to do when they’re depressed,” he said. “So it’s kind of like a chicken and egg relationship where you don’t know if they’re depressed because they’re on ­electronic media or if they’re on electronic media because they’re depressed.”

Smartphone addiction is a form of process addiction, he said. “It’s a non-chemical addiction where ­people compulsively use the Internet or phone in lieu of self-care actions likes eating or ­sleeping,” he said.

Signs there might be a deep-­seated issue: problems at school, such as concentration, lack of ­energy, poor attendance or a drop in grades; substance abuse or superficial self-harm (such as cutting as an emotional release); and a significant decline in self-esteem.

What can parents do? Awadallah said, “Institute a routine. Make sure kids aren’t using phones or devices when supposed to be ­sleeping because exposing ­themselves to unnatural blue light that’s going to be overly ­stimulating and not let them sleep well. If they’re more invested with ­interacting online than with people in person, you need to talk.

“Nobody likes to feel a loss of control. So work with them to arrive at a mutually agreed upon reasonable amount of time to spend on the phone. Have it be a ­discussion, a collaboration. That will ­probably yield better results than just saying, ‘No phones’.”

 — The Daily Southtown/Tribune News Service

How can parents help their teens?

● Encourage downtime
● Be a good role model
● Teach your child to develop coping skills
● Institute a routine
● Mutually agree on time limits for devices and social media

By donna vickroy, The Star

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Smartphones going modular

A near-final prototype of Google’s Project Ara. – Photo : ©Google ATAP

There has been much talk of modular smartphones this spring, after LG released its G5 handset and Google presented a near-final version of its Project Ara.

Modular smartphones differ from regular mobiles thanks to their “building block” design, made up of various interchangeable modules containing different hardware components. These can be switched quickly and easily to boost performance or replace faulty parts.

The current wave of modular smartphones draws on a concept created by a Dutch designer, Dave Hakkens, whose Phonebloks mobile is based on a set of small modules (processor, hard disk, camera, etc.) that can be easily changed and updated.

Once assembled, they form a smartphone with varying levels of performance and functionality, a bit like a desktop PC. As well as making savings for users, a modular design can also help counter planned obsolescence in smartphones.

This idea inspired Google’s Advanced Technology and Projects group (ATAP), who went on to develop Project Ara. Initially presented as a similar project to Phonebloks, comprising almost as many modules as a smartphone has components, the handset evolved, little by little, into a slightly less ambitious prototype presented at the last Google I/O conference in Mountain View, California.

It now takes the form of a smartphone with just six interchangeable modules, including a second display, a camera, memory, a speaker, etc. The screen, processor and RAM are all grouped together in one core block that cannot be modified. A developers’ kit is due to be released in the fall ahead of a planned consumer launch in 2017.

Another smartphone based on the same idea hails from Finland. However, the PuzzlePhone hasn’t been the focus of anywhere near as much media attention as Google’s concept.

This modular mobile only has three interchangeable blocks: one for the display, another for the battery and one main system block housing the processor, memory and camera. It should go on sale before the end of 2016.

The only modular smartphone currently available to buy is the LG G5, unveiled at the 2016 Mobile World Congress in Barcelona, Spain, back in February.

This handset has a slide-out bottom for changing the battery in just a few seconds. As well as its removable battery, additional interchangeable elements can be added to the phone, such as camera and audio modules. The LG G5 is out now priced at around $650.

Check out Project Ara in this video below:



AFP - RelaxNews

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6 ways your tech is spying on you

Embedded data: Foreign tourists taking a selfie with red roses on display for Valentines Day outside a shopping mall in Bangkok, Thailand. Exif data in your pictures can contain a lot of information about where you have been. — EPA

Compared with what’s already happening, Samsung’s warning not to discuss sensitive issues in front of its TVs seems pretty tame. But you can fight back.

SO, your TV might be spying on you. It probably just wanted to join in with the rest of the technology in your life because, let’s face it: if you live in the 21st century you’re probably monitored by half a dozen companies from the moment you wake up to the moment you go to sleep. (And if you wear a sleep tracker, it doesn’t even stop then.)

Compared with some of the technology that keeps a beady eye fixed on you, the news that Samsung’s privacy policy warns customers not to discuss sensitive information in front of their smart TVs is actually fairly tame. The warning relates to a voice-recognition feature that has to be explicitly invoked, and which only begins transmitting data when you say the activation phrase “hi, TV.”

But other tech that spies on you might not be so genteel. The uncomfortable fact is that your personal data is just another way to pay for products and services these days.

The adage “if you are not paying for it, you’re not the customer; you’re the product being sold” was coined in 2010, a lifetime ago in web terms, but it’s as true today as it always has been.

What’s changed now, though, is the number of ways companies are discovering to make sharing our data with them not something we grudgingly accept, but enthusiastically embrace.

Sure, they tell us, you can turn it off. But do you really want to?

1. Facebook’s “like” button

Even if you don’t use Facebook, you will have seen the company’s “like” button springing up in more and more places around the Internet, like a nasty case of chicken pox. If you click on it, you can like the page of a company, person or brand, all without leaving the website you’re on.

The uncomfortable fact is that your personal data is just another way to pay for products and services.

And then there’s Facebook share buttons and Facebook comments, both of which hook in to the company’s servers to provide their own features.

But it’s a two-way relationship: the price you pay for being able to interact with Facebook even without going to their website is that they can see the other websites you’re on, following you around the Internet and using that information to better target ads and content to you back on the mothership.

How to stop it: if you log out of Facebook when you’re done, the site’s ability to track your browsing is severely hampered. Of course, equally hampered is your ability to like things and comment on posts. Are you happy making that trade-off?

2. Smartphone location services

If you have an iPhone, try this: click on settings, then privacy, then location ­services, system services and frequent locations. You’ll notice a list of all the cities you’re in regularly.

Click on any specific city, and you’ll find that your phone knows all the locations you frequently visit. For me, that includes my home, local tube station and office, and also the pub I play Netrunner in, the house of one of my best friends and the comics shop I frequent.

Don’t feel smug if you use Android instead: Google keeps just as copious notes on your location and, unlike Apple, it is stored in the Cloud, where it can theoretically be subpoenaed by law enforcement or accessed by a suspicious partner who happens to know your password.

How to turn it off: both companies let you turn off location histories from the same pages you can look at yours. But if you do that, they’ll get a lot worse at giving you accurate and useful location suggestions. There’s that pesky trade-off again.

3. Uber

Perhaps it’s no surprise that a company that sells you cheap cabs through a slick app keeps data on your journeys. And that data is well-used by Uber to reassure customers that their journey is safe: the company will show you your ride history as well as information about your driver which can be crucial for solving disputes or, if the worst happens, ensuring justice.

But Uber hasn’t got the best history of using that data well. The company has had to apologise before for accessing a jour­nalist’s journey details in order to make rhetorical points, as well as remove a piece of “data journalism” looking at ride histories in aggregate to find out how many of their customers were using the service for one-night stands. They titled the post “rides of glory”.

How to turn it off: the best way would be not to use Uber. But there’s that trade-off again: old-school taxis, whether hailed from the street or called from a dispatch office, are going to end up charging you a lot more for your newly anonymous journey.

4. Mobile phone networks

Your mobile phone works by sending encrypted communications to and from masts, known as “cells”. Of course, especially in a built-up area, there’s likely to be more than one cell in range of your phone at any given time, and things would get confusing if they were all trying to run the call at the same time.

So your phone pairs with one particular cell, and “hands off” to a new one when you move around (the annoying clicks you get if you leave a phone next to an unshielded speaker is your phone checking in with a cell, to confirm it’s still alive).

If you’ve been paying attention, you’ll realise what this means: your mobile phone network has a record of where you’ve been, accurate to at least the range of the closest phone tower.

In practice, it’s probably quite a bit more accurate than that, as they can triangulate in using information from other towers in your area.

How to turn it off: stop using a mobile phone. Seriously, this one isn’t going away. If you’ve got a removable battery, you can try taking that out when you don’t want to be tracked, but whenever you turn your phone back on, your mobile phone network is going to know where you are.

5. Exif data in your pictures

Did you know that digital photographs contain information about the picture? Known as Exif data, the standard was ­created to hold stuff that photographers might find useful to know alongside the image, such as the focal length and aperture they used while taking it.

It’s used by professionals to embed contact information and copyright details, as well.

Of course, as with most standards, there’s been a bit of feature-­creep, and these days, Exif data can contain a whole lot more information.

In fact, if you’ve taken a picture with a smartphone, or even a modern digital ­camera, there’s a good chance that the picture records where it was taken using the built-in GPS.

That’s great for building maps of your holidays, but not so good if you’re trading snaps with strangers.

How to turn it off: most ­cameras let you disable embedding location data in the files, but the good news is that social networks are one step ahead of you – and this time, they’re on your side. Facebook and Twitter both strip the metadata from ­images uploaded to the site, causing a headache for users who need the extra information but protecting those who don’t know that they’re uploading potentially sensitive data.

6. Facial recognition

Have you ever used Facebook’s tag suggest feature? The social network can scan through your uploaded pictures to find ones with friends who haven’t been tagged, and offer you suggestions for who to add.

It’s a wonderful time-saver over doing it the manual way, even if careless use can lead to some social faux pas (try to avoid tagging someone you don’t like just because they’re in the background of another picture).

But Facebook, and Google – which offers a similar feature – can only do that because it’s been running facial-recognition software on photos uploaded to the site for years.

In September 2012, Facebook was even forced to disable the feature after the Irish data protection commissioner scolded it for doing so without permission.

How to turn it off: try to avoid being in photos or having friends. Easy! — ©Guardian News & Media Ltd, 2015

By Alex Hern Sunday Star

2013 the year of Internet innovation

A man uses his smartphone to take a picture of a person wearing a mask of former U.S. spy agency contractor Edward Snowden during a protest in Berlin, July 4, 2013.

As the year comes to a close, we need to reflect on what are the most important things that have affected our lives in 2013.

The Internet continues to transform our world. The most significant Internet event in 2013 was not the listing of Facebook, which priced the company at $104 billion (almost Bt3.4 trillion), but Edward Snowden's July revelations of Internet surveillance, which revealed that Big Brother, friend or foe, is really watching. Since my smartphone is smart enough to track me even in the toilet, there is really no privacy left in this world.

On the plus side, Singles Day - November 11 - garnered 35 billion yuan (Bt187 billion) in online sales on one day in China. Since China already accounts for one-third of the smartphones in the world, and they can make and sell smartphones at one-third the price of Apple or Samsung, it is not surprising that e-commerce in the Middle Kingdom is set to overtake even the US in volume next year.

Online business is here to stay.

What the combination of the Internet and smartphone means is that a person in the remotest part of Indonesia can sell his or her product to buyers worldwide, and collect over the smartphone, which was impossible to imagine even 20 years ago.

Amazing also are the apps downloaded in their millions to maximise personal efficiency. Ease of personal communication, meanwhile, has been taken to a new level with apps like WeChat. Such free Internet services are rising so fast that even revenue from SMS text messages is slowing down.

On the other side, after Snowden, what must consider the proper role of the government in the Internet and how it should behave to encourage Web innovation and growth?

Nobel Laureate economist Joseph Stiglitz was one of the first to tackle the subject, in "The Role of Government in a Digital Age" (2000), with Peter and Jonathan Orzag. Their report recommended 12 principles. The first three cover the state's proper role in the affairs of the Internet:

1. Provide public data and information.

2. Improve efficient government services.

3. Support basic research.

The next six principles are areas where the government should exercise caution. These include:

4. Adding specialised value to public data and information.

5. Providing private goods only under limited circumstances.

6. Providing services online where private services are more efficient.

7. Ensuring that mechanisms exist to protect privacy, security, and consumer protection online.

8. Promoting network externalities only with great deliberation and care.

9. Maintaining proprietary information or exercising rights under patents or copyright.

The report also signalled "red light" areas of state intervention in the Internet:

10. Governments should exercise substantial caution in entering markets in which private sector firms are active

11. Governments (including government corporations) should generally not aim to maximise net revenues or take action that would reduce competition.

12. Government should only be allowed to provide goods or services for which appropriate privacy and conflict-of-interest protections have been erected.

The Stiglitz-Orzag report was written for the US market, but the general principles are useful guides for all states. The trouble is that Snowden showed that the US government might have failed to follow some of these guidelines. We do know that governments are becoming increasingly intrusive on the Internet, and that such intrusion inhibits competition and innovation.

Because the Internet is evolving very fast, the role of government in Web affairs also needs to evolve. Businesses are becoming even more service and information-oriented, with increasing numbers going digital and in the "Cloud". This means that governments are struggling with three major issues: protecting private privacy, ensuring a level playing field in competition, and taxing online activities.

Governments must also sort out jurisdictional duties and powers, because the Cloud is global, and taxation and regulation is not only national, but departmental. It is as if each small part of the bureaucracy is trying to regulate the whole Cloud. We can all touch and feel its power, but there is no overall central authority that can control the Cloud.

An island nation in the Pacific might pass a law on the Cloud, but could it enforce it?

Individual privacy is being threatened by the practice of hacking, and the biggest hackers are not bedroom-bound nerds, but governments everywhere.

The second problem of a level playing field is a serious one. If Google has maps and can monitor everything I do through my smartphone, does that information belong to Google or to me? If it belongs to the large platforms, does that not confer a huge informational advantage on them? How can governments ensure that there is a level playing field between these massive online platforms and the small businesses that have no such information or may have to pay the platform for it?

The third area is taxation. Online commerce has escaped the tax radar because it is new. In contrast, bricks-and-mortar shops have rents, create jobs and pay value-added taxes. If everything moves online, the government loses the ability to tax, and bricks-and-mortar retail shops will complain they are losing out to larger and larger platforms. Bookshops around the world are closing in droves now that everyone can order through Amazon.

There are no easy answers to these tough questions. The interdependent and interconnected nature of the Internet means that regulatory or government action in one part may affect the system as a whole. In other words, government action or non-action creates a shadow system - the business moves offline, offshore or into cyberspace.

What we need is better transparency, better education, wider access and also some key principles of fair competition that should be enforced for online business to innovate.

Finally, a year-end reminder: use your smartphone in the toilet, and someone (not Snowden) can hear you flush. Merry Xmas and Happy New Year to all.

Contributed by Andrew Sheng, President of the Fung Global Institute.

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Costly mobile Net surfing overseas!

Data charges can go up to thousands of ringgit if phone usage not monitored

 
Be careful when surfing the Internet on your handphone while overseas — you may end up being asked to pay the price of a car.

PETALING JAYA: A mobile user was in the Middle East for 12 days and was slapped with a RM122,703 bill for data roaming. Another went on a four-day trip to Singapore and was charged RM23,000 for checking her e-mail during the trip.

Be careful with that smartphone. Surfing the Internet on your mobile phone while overseas can be very costly. If you are not careful, you could end up with data roaming charges exceeding the price of a car.

Even the big names are not spared. One “victim” of excessive roaming charges was Communi­cation and Multimedia Minister Datuk Seri Ahmad Shabery Cheek, who received a bill shocker after a short trip to Indonesia.

“I only used data roaming for a few minutes towards the end of my stay but I was billed RM4,500 for it,” he told The Star.

According to the Communica­tions and Multimedia Consumer Forum of Malaysia (CFM), complaints against telcos increased in the last two years, with mobile data charges and data roaming being the main grouses.

CFM said it received 1,191 cases on billing and charging last year. In the first half of this year, it received 1,018 complaints.

CFM director Ahmad Izham Khairuddin added: “The complaints used to be mostly about poor coverage, but they’ve changed since 2011.”

CFM was set up by the Malaysian Communications and Multimedia Commission in 2001.

In the case involving the complainant with the RM122,703 bill, CFM mediated and the consumer was given an 88% discount, with a 10% rebate and partial payment arrangements.

The complainant, however, has yet to accept the settlement.

In another case, Sara Kamal (not her real name), 45, complained that she was sent a bill for RM23,000 after using data roaming for four days while on a business trip to Singapore in 2011.

“I was shocked when I got the bill as I had only checked my e-mail during lunch and dinner while I was there. The telco said it was because my data roaming was on. Even though the bill was settled by my company, I felt really bad,” said the manager.

The National Consumer Com­plaints Centre (NCCC), too, has received many similar complaints.

“Since January, we’ve received about 300 complaints on telcos. Two main issues are consumers disagreeing with the amount charged and being charged for items they did not subscribe to,” said NCCC deputy director K. Ravin.

Ahmad Shabery cautioned telcos to be more responsible in their billing.

“It’s illogical that a phone bill should cost so much. Companies should be more responsible when charging.

“Perhaps they should emulate credit cards and put a cap on how much one can spend on roa­ming to avoid cases where people get charged tens of thousands of ringgit on their phone bills,” he said.

Expert: High price of data roaming 'very possible' 

PETALING JAYA: It is “very possible” for you to be charged tens of thousands of ringgit for data roaming, said an IT consultant who specialises in customer relationship management and billing systems for telcos.

“If you check your phone bill, you will see how much data actually cost (refer to actual bill cut-out).

“In this case, for example, you have actually incurred RM15,467.70 for 1,546,770KB (1.546GB), which amounts to 10 sen/KB (kilobyte), but this is waived because of your data plan. If you’re roaming, it will definitely be much more,” said the consultant, who declined to be named.

For example, Celcom charges RM12/MB in Singapore, RM18/MB in Australia and RM20/MB in Britain on a pay-per-use basis for data roaming (with their roaming partners).

Maxis charges RM30/MB worldwide and Digi RM38/MB. However, all telcos have data roaming plans which are more cost effective. Pricing information was obtained via the telcos’ customer carelines and websites.

“All these prices are fixed by the individual telcos based on their pri­cing strategy and arrangement with their roaming partners.

“They vary from country to country, so your roaming charge in Singapore may be different from that in the Philippines, or Britain, for example,” said the consultant.

For comparison, a single A4 Word document page takes up about 15KB, while a one-minute YouTube video clip takes up between 2MB and 3MB.

“Data roaming is expensive because you’re paying a premium for a value-added service to data roam in another country.

“It’s like having nasi lemak and teh tarik in England,” he said.

Chances are, you’ll have to pay a lot more there than back home.”

We have stringent billing process, say telcos 

PETALING JAYA: Telecommuni­cations companies say they adhere to a stringent billing process to ensure that customers receive accurate and timely bills.

Celcom Axiata Bhd in a statement said it believed that one reason for a spike in customers’ mobile spending was that many users were not “completely familiar with the features of their smartphones and the third-party apps they support”.

“Various apps, especially those for social media, GPS and messaging, rely on data connections and geo-location services that can constantly run in the background and drive up data charges for those on limited quotas.

“We encourage our customers to take some time to familiarise themselves with any new mobile device by reading the manual carefully and learning how to turn off unnecessary services,” the statement said.

When asked how it was possible for a mobile user to rack up a bill of tens of thousands of ringgit when data roaming, Maxis Bhd sales and service head Tan Lay Han said: “Maxis is committed to providing our travelling customers roaming experience via affordable data passes in over 60 destinations.

“However, not all countries fall under this arrangement. Hence, customers will be charged based on pay-per-use rates in countries that we do not have preferred data roa­ming agreements with. Therefore, customers roaming in these destinations are more likely to incur high data bills.”

A Digi spokesman said that when searching for a phone plan, consumers should make comparisons first, as “information is readily available online” for them.

“Consumers first need to understand their usage patterns, ie, how much they usually spend for voice calls and SMS versus surfing or using mobile apps, to find a plan that suits their needs,” he said via e-mail.

Should there be discrepancies in their bills, the telcos urge customers to contact them immediately for clarification.

By LISA GOH The Star/Asia News Network

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Protect your investment in smartphones; How to handle a phone virus

Protect your investment in smartphones; How to handle a phone virus

Keep your Galaxy S4 well protected with this Otterbox.

High-end smartphones have become must-have items that are drooled over and lusted after whenever a new model is released. With so much marketing going on, many can’t resist the latest and trendiest smartphones.

However, in pursuit of designs which are sleeker and more ­lightweight to entice the crowd, manufacturers have compromised on the durability of smartphones.

Take for example Samsung’s latest flagship, the Galaxy S4. It’s a great lightweight smartphone with an amazing 5in screen squeezed into a sleek body.

This makes the bezel (the area between the edge of the phone and the screen) extremely small, making me worry that the ­slightest drop is going to ruin the screen. As smartphones today consist predominantly of the ­display, even the slightest damage to the screen will cost a significant amount to replace or repair.

As such, it is best to invest in a good casing for peace of mind. For me, a good casing is one that provides full protection around all edges of the phone, rather than one that looks fancy but leaves the corners of the phone exposed.

Enter the Commuter

Otterbox is a company well known for producing hard travel cases for all kinds of sensitive electronic equipment.

They have been producing a few different lines of full protective cases for most smartphone brands in the market. The Commuter series is one of their popular product lines, and here we have the Galaxy S4 version of the case for review.

More than just good looks

The casing itself is a two piece set up (three if you count the screen protector that’s included). It has a polycarbonate outer layer and a silicone inner layer which fits the S4 perfectly.

Unlike the more rugged Defender series, the Commuter is simple enough to assemble that you don’t have to read through a user manual or watch a video tutorial.

The review unit we received was an ocean blue colour. It’s a vibrant, striking colour but I’d have to say that it isn’t everyone’s cup of tea. I for one, didn’t fancy this colour.

The Commuter has flaps to cover both the audio port as well as the charging port. This is to protect the ports from dust and any other unwanted debris from entering and damaging the innards of the phone.

Build and feel

I appreciated the fact that the flap left enough room for my thick MHL adapter to be plugged in, something which was not possible with the Defender casing for another phone that I have tested.

However, at times it did feel bothersome to have to keep opening and closing the flaps, as I frequently needed access to the micro USB port to charge my phone.

I personally don’t fancy my devices being too thin, so the added bulk around the device actually made it feel better in my hand. I sometimes freak out when my pocket feels too light, only to find that my device is still in there, just that it isn’t heavy enough to be noticeable. The additional pounds that the S4 puts on with the Commuter makes its presence better felt in my pocket.

If there’s one other thing I don’t like about the review unit that I received, it is the material used for the casing. Having used other Otterbox products before, I was left a little disappointed with the texture of this Commuter casing, as it felt too cheap for its class. It gave me an impression that it wasn’t worth the price tag attached to it.

I didn’t have the heart to do any major drop tests with the device. I tried dropping the S4 from the most likely heights that a phone will be dropped from, such as when getting up from a seat as well as from a table top. As expected, the device was well protected by the casing.

Conclusion

The Otterbox Commuter is a protective case that provides full protection around the edges for your precious Galaxy S4. While it may not be the best looking casing in the market, it gives you peace of mind if you are a careless person by nature or someone who leads an active lifestyle.

However, we weren’t too fond of the way that the polycarbonate outer layer was designed as it felt a little too cheap.

While the flaps for the ports were appreciated, it did seem a little obtrusive at times.

Pros: Gives the S4 a more secure feel; protects all edges; screen protector.

Cons: Polycarbonate outer layer feels cheap; flaps for the port can be obtrusive.

Commuter:
(Otterbox)
Samsung Galaxy S4 protective case
Specifications: Silicone inner layer, polycarbonate outer layer
Other Features: Screen protector included
Dimensions (|W x D x H): 143.25 x 78.92 x 14.58mm
Weight: 45.35g
Rating: ***
Review unit courtesy of KWS
Distribution SdnBhd, www.kwsdis.com or eamil info@kwsdis.com 
- By Donovan Quek The Star

How to handle a phone virus 

Stay safe: Your phone is like your PC - only install apps that you trust

If you get a virus on your mobile phone, the best action to take is a factory reset. Most phones have this option, which returns your phone’s operating system (OS) to the state it was in when it left the factory.

With some phones, a factory reset will allow you to keep your personal data like pictures and music when resetting the OS. If not, you can also sync your phone with your PC after resetting to return your applications and data to your phone.

In the future, protect yourself against viruses by treating it like a PC — never install something you do not trust or recognise, and do not open suspicious text messages or e-mail messages.

It is also helpful to install antivirus software on to your phone, which can help prevent malware and alert you if you have been infected.

Recent data shows that Android malware has grown 580% between September 2011 and September 2012. Apple iOS malware is rarer, but it still important to protect yourself and use safe practices when connected online with your mobile device. — McClatchy-Tribune Information Services

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