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Showing posts with label landlords. Show all posts
Showing posts with label landlords. Show all posts

Tuesday, 11 March 2025

Is your tenant a criminal?

 

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KUALA LUMPUR: Property owners will have to be much more careful about who they rent to, following the announcement last week that the police will hold landlords responsible for crimes committed on their premises.

To help, the police have identified several red flags which owners should look out for when putting their premises up for rent.

“Be wary of those who pay large sums for advance payments and deposits,” Comm Datuk Seri Ramli Mohamed Yoosuf told The Star.

“Criminals, especially scammers, have paid up to six, or even 10 months’ rent in advance for condominium units. In some cases, there are scammers who purchase properties in cash.”

The Bukit Aman Commercial Crime Investigation Department (CCID) director said landlords, joint management bodies (JMB) of high rises, and security companies should also watch out for large groups of people staying in one property.

“If a condominium unit has 20 to 30 people staying there and they are rarely seen, that is deemed suspicious,” he said.

“Frequent changes in occupants will also occur, as well as ordering food from ehailing services and having lookouts posted in the lobby in case the authorities raid the premises.

“These are the telltale signs of premises being used by criminals, especially scam syndicates.”

ALSO NREAD: Experts: Focus on criminals, don’t ‘victimise’ landlords

He added that landlords, JMBs, and security companies can no longer claim ignorance if criminal activities occur on their properties or, in the case of security companies, on premises they have been hired to guard.

“We are really serious about focusing on holding such parties liable if criminal activities, especially scam call centres, occur on their properties.

“As I mentioned previously, we will take action against them under Section 120B of the Penal Code for criminal conspiracy. No longer are actions solely focused on syndicate members,” he said.

In this context, Comm Ramli said the CCID is also proposing amendments for Section 108 of the Penal Code for abetment (aiding an offender committing a crime).

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“While we can still take action under existing laws, the proposed amendments will give the police more jurisdictive power to further investigate owners of premises in connection with illegal activities occurring on their properties.

“We will also propose heavier penalties, including forfeiture of properties. We expect to submit the proposals to the Home Min­ister soon,” he said.

Following major crackdowns in Myanmar and Cambodia, scam syndicates are beginning to shift their call centres to other countries, including Malaysia.

This is why holding property owners, as well as security companies and JMBs, liable is vital, Comm Ramli said.

“Using the relevant laws will be a form of deterrent, making the three parties accountable, and in turn, reducing the number of scam call centres in the country,” he said.

ALSO READ: Urgent need for long-awaited residential tenancy law

Universiti Sains Malaysia criminologist Datuk Dr P. Sundra­moorthy said landlords have various methods to evaluate whether potential tenants might pose a risk during the tenancy period.

“Landlords can implement evaluation thorough screening procedures, such as conducting background checks and verifying employment and rental history,” he added.

Sundramoorthy said landlords can also check references from previous landlords.

They should also assess the tenant’s financial stability and observe their behaviour and interactions, he said.

In addition, being vigilant about local crime patterns and staying informed through community reports can help landlords identify potential risks too.

The senior criminologist said homeowners and landlords can take proactive measures such as installing security cameras, good lighting and secure entry systems.

“They can also foster a sense of community among tenants by encouraging communication and reporting suspicious activity,” he said.

Malaysians Against Rape, Assault and Snatch Theft (Marah) founder Dave Avran concurred with Sundramoorthy, saying that landlords have a duty to conduct proper background checks and ensure their properties aren’t being used for illegal purposes.

“Too often, scammers set up operations in rented homes or office spaces with little to no oversight.

“If landlords faced penalties, they would be more cautious about whom they rent to, thus reducing the likelihood of such incidents,” he said.

In some cases, property owners knowingly turn a blind eye, he added.

“Critics point to landlords who ignore red flags like tenants paying in cash, frequently changing occupants, or restricting access to parts of the property,” he said.


Urgent need for long-awaited residential tenancy law


PETALING JAYA: Following the announcement last week by the police that they could hold landlords responsible for illegal activities carried out on their property, it is now more urgent than ever that the long-awaited Residential Tenancy Act (RTA) be tabled, say stakeholders.

Malaysian Institute of Estate Agents president Tan Kian Aun said the Act should be expedited to address the rising cases of property-related scams, illegal activities, and landlord-tenant disputes.

“We’ve received a lot of complaints, not only from the public but also from real estate agents.

“Landlords are discovering that their units are being used for illegal activities such as online scams, illegal call centres, and even gambling – often only after neighbours complain or the tenants stop paying rent,” he said when contacted.

He shared a case in which a landlord only discovered that his condominium unit had been turned into an illegal call centre when the electricity bill skyrocketed and neighbours complained of suspicious activity.

“The tenant had passed all checks and even paid a six-month deposit. But when they stopped answering calls, we found the place rigged with wiring and computer set-ups, all hidden from plain view.

“Most landlords only realise what’s happening when the rent stops coming in or the police knock on their door,” he said.

Kian Aun said one essential provision of the proposed RTA should be to grant landlords the right to inspect their properties.

“You cannot put all of the blame on landlords. But landlords must also take responsibility.

“If we allow inspections, at least the owner or their agent can verify that the unit is being used properly,” Kian Aun said.

Housing and Local Government Minister Nga Kor Ming recently said the ministry is still drafting the RTA, which aims to regulate landlord-tenant relationships and ensure that both parties are given their rights and fulfil their obligations throughout the tenancy.

Senior lawyer Marcus Tan Kian Han, managing partner of Marcus Tan & Co, said property owners and joint management bodies (JMBs) should not be held fully accountable for illegal activities carried out by tenants unless there are clear laws or regulations in place.

“Whether it is fair and reasonable to impose such duties and obligations on property owners and JMBs depends on whether there are existing laws or regulations which, at the moment, there are none,” he said.

“In the absence of legislation requiring property owners to take such measures, it may not be truly fair and reasonable. It becomes more of a matter of common sense rather than a legal duty.”

In the absence of clear laws, Marcus suggested that property owners take proactive measures to protect themselves, such as verifying and keeping copies of tenants’ identification documents like identity cards, passports, or company registration papers.

He said owners should conduct background checks using available databases like the Credit Tip-Off Service or insolvency portals, and even conduct basic online searches to identify any possible red flags.

He also advised owners to seek tenants’ written consent to carry out comprehensive background searches that could reveal litigation history, and to include a clause in tenancy agreements that allows owners to inspect the property under reasonable notice, as well as indemnity clauses to protect themselves.

Marcus recommended that owners engage solicitors to draft stronger tenancy agreements and to use professional tools such as Handshake or public databases, including sanctions or wanted lists, to perform deeper checks on potential tenants.

He said JMBs should require landlords to submit copies of tenants’ identity documents and tenancy agreements for record-keeping and security purposes.

He added that JMBs should immediately notify landlords if security guards detect any suspicious or illegal activities, and they should pay attention to tenants who share access cards or to visitors not listed in the records provided by the landlord.

He said that without clear policies or regulations, both property owners and JMBs remain vulnerable to being implicated in criminal activities carried out by tenants and that firm guidelines are necessary to provide clarity and protection for all parties involved.


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Wednesday, 3 January 2024

Tenants’ misdeeds not property owners' fault

Leasing ­is serious business: An aerial view of a residential area in Ampang, Kuala Lumpur. — GLENN GUAN/The Star


PETALING JAYA: Making landlords fully liable for their tenants is an infringement of fundamental liberties under the Federal Constitution, say property owners’ groups.

While a tenancy agreement must be in place to state the tenancy purpose and rights to terminate it, they said the proposed Residential Tenancy Act (RTA) must address all issues affecting both landlords and tenants.

Strata Owners Association Malaysia chairman Datuk Theng Book said it was unfair to put full responsibility on the landlord alone.

“Firstly, how would the landlord know if the tenant is a criminal? It is against the freedom of contract and Constitution to deal with our own property,” he said in an interview recently.

Theng, who is a lawyer, said landlords must have a tenancy agreement to spell out the purposes of the tenancy and rights to terminate it upon breaches, such as when tenants conduct illegal activities on the property.

“Or landlords can lodge a police report. The police must act,” he said.

When asked if a tenancy agreement was enough to safeguard landlords and tenants, he said it was as much as landlords can do.

“What else can landlords do? The police cannot pass their responsibility to landlords. It’s their job to go after criminals,” he said.

When asked further about the RTA, Theng said it should address the concerns of liberties being infringed while it is being drafted.

Senior lawyer Datuk Joy Appukuttan agreed, saying that the fundamental liberties under Article 5(1) of the Constitution, as well as equality before the law and protection under Article 8(1), would be infringed if the landlords are made absolutely liable for their tenants.

“The proposed RTA should be fair and address all issues affecting both landlord and tenants,” he said.

Joy, who is also Strata Property Owners Association Selangor legal adviser, said landlords could only provide stricter contractual terms in the tenancy agreement, which still boils down to enforceability.

“If the landlord knowingly allows his premises to be used for illegal purposes, then perhaps there is a case. If not, we can’t blame the landlord alone,” he added.

However, he also said the RTA was a move in the right direction.

“Many countries have such laws. However, the RTA must also provide a tribunal for adjudication of disputes between landlord and tenant.

“It is similar to the set-up of the Housing Tribunal and Strata Management Tribunal,” he said.

Joy said the tribunal could provide a swift form of remedy for landlord and tenant disputes.

“Such tribunals will be able to act swiftly and efficiently. If the landlord and tenant can represent themselves at these tribunals, then the cost would be lower.

“The current process of going to court is tedious, time consuming and costly,” he added.



Related:

https://www.edgeprop.my/content/property-owners-should-not-be-held-responsible-tenants%E2%80%99-wrongdoings

https://www.baymgmtgroup.com/blog/7-actionable-tips-for-dealing-with-terrible-tenants/


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Tenancy tales of horror, Cops may go after landlords who rent units to criminals; owners had the right to do monthly inspection, Law needed to lay out rights, responsibilities




Monday, 11 December 2023

Tenancy tales of horror, Cops may go after landlords who rent units to criminals; owners had the right to do monthly inspection, Law needed to lay out rights, responsibilities

Tenancy tales of horror - Sad state of affairs: A house owner checking the condition of his house after a tenant moved out in Puchong. — FAIHAN GHANI/The Star


PETALING JAYA: A businesswoman got the shock of her life when she received a call from the police asking her to go to her posh KLCC-facing condominium.

“When I arrived, I was stunned to see the unit in a wreck and that an illegal gambling centre had been operating from there.

“It was a nightmare. I had to go to the police station several times for my statement to be recorded.

“Not only that, I had to fork out a lot of money to clean up and repair my unit,” said the woman, who wanted to be known only as Shima.

She had not suspected anything amiss because her tenant – who claimed to be an engineer – was always prompt with his rent.

“This incident has given me a lot of anguish and stress. My unit has been empty for two years now. I just don’t dare rent it out again,” said the mother of two.

Shima admitted that she had not checked on her unit after renting it out as she respected her tenant’s privacy

A senior journalist was happy when he rented out his house to a young couple with two kids in May last year.

Everything had looked fine in the beginning, but things started to go wrong a few months into the tenancy.

The rent payment was erratic, with no money coming for several months, and when he decided to end the tenancy agreement, he was shocked to find that they had defaulted on the utility bills.

“They seemed like a decent couple with two young children when they first moved in, in May 2022. But after three months, the problems began.

“Every time, I called them for the payment, they had excuses. Business was slow, someone had died, someone was sick.

“In February this year, there was one payment and none after that. I waited until August before finally telling them to leave. They left in early November,” said the 65-year-old Penangite, who is based in the Klang Valley.

When he repossessed the house, it was in a total mess.

“The toilets were broken and dirty, with caked soap on everything. There were nails everywhere. The wiring was badly damaged.

“There were rats living in the house compound. It cost me close to RM5,000 to repaint and repair to make it look like a decent home again,” he fumed.

What was worse, he added, was the unpaid electricity bill since November 2022.

“Why was there no action taken by the utility company? I had to pay up as I could not trace the couple and they would not answer my calls.

“The water bill was also unpaid for at least six to seven months. After they vacated the house on Nov 21, Air Selangor sent a notice of disconnection if I did not pay up.

“So, I lost easily seven to eight months of rent money, and had to fork out another RM6,000 for bills and repairs. Now, I am very cautious about who I rent my house to or even if I should even rent it out at all,” he said.

Another apartment owner, who wanted to be known only as Zulkifli, no longer wishes to rent out his unit in Tanjung Bungah, Penang, after a bad experience a few years ago.

“I rented out my unit to a childless couple in 2015. They seemed nice and both were professionals.

“Their rent payment was good initially, but arrears started to pile up in the second year of their tenancy.

“After failing to pay the rental for two successive months, they suddenly moved out at the end of 2016,” he said.

Zulkifli, 40, said although he could offset the outstanding rental from their deposit, his unit was in a shambles.

“Most of the furniture was broken and the place was so dirty,” he said. 

Cops may go after landlords who rent units to criminals


KUALA LUMPUR: Police want landlords who rent out their houses or apartments to criminals, including scam syndicates, to be held accountable.

Bukit Aman Commercial Crime Investigation Department (CCID) director Comm Datuk Seri Ramli Mohamed Yoosuf said they are pushing for the possibility of putting the liability on the owners.

“We have encountered many cases where such houses and apartments are being used as scam call centres.

“Recently, we detained more than 20 scammers, who rented several houses to operate as call centres.

“This has to stop,” he said in an interview yesterday.

Comm Ramli said while some syndicates are willing to pay a high rate of rent, owners and property agents must look past making a profit.

“Some syndicates are willing to pay up to six months in advance in rent but rationally, the owner or agent must think there is something wrong somewhere.

“In some instances, the syndicates would place 65 people in several housing units, in other instances, 20 people,” he said.

Kuala Lumpur police chief Comm Datuk Allaudeen Abdul Majid said most of the scam call centres raided in the city were located in luxury condominiums and apartments.

“It is bewildering that such criminals were allowed to operate in such prestigious locations, when in fact, it would be hard for regular people to even enter the premises.

“I have also instructed KL CCID to step up operations against the call centres in the city,” he said.

So far, KL CCID had conducted 1,311 raids on online crime syndicates in the city, he added.

“We have detained 855 people for their involvement in scam call centres between January and September this year.

“In the past two months, some 20 raids were conducted and 342 people were arrested,” he said.

Universiti Sains Malaysia criminologist Datuk Dr P. Sundramoorthy said landlords must be proactive and take full responsible for the action of their tenants.

“As the owner, your responsibility is not solely about rental. You are liable for the behaviour and action of your tenant,” he said, adding that owners had the right to do monthly inspection but without violating too much of their tenants’ privacy.


Law needed to lay out rights, responsibilities

 
 

PETALING JAYA: It is time to push for the tabling of the Residential Tenancy Act (RTA) to better clarify the responsibilities of landlords and tenants, say property agents.

Malaysian Institute of Estate Agents president Tan Kian Aun said the country needs more specific legislation on tenancy agreements, adding that the current situation often left landlords and tenants without a clear legal framework on their rights and responsibilities.

“The proposed RTA aims to regulate and standardise the relationship between landlords and tenants,” he said in an interview.

The Act, said Tan, would serve as a comprehensive guide, eliminating the need for individual tenancy agreements that often resulted in varied terms and conditions.

“Unlike the existing practice, the Act would set standardised rules, specifying legal and illegal activities for tenants and landlords.“This would address illegal activities, immoral behaviour and law violations within the rented premises,” he said.

On March 29, 2023, Deputy Local Government Development Minister Akmal Nasrullah Mohd Nasir told Parliament that the RTA, which is aimed at addressing rental property issues, would be tabled in Parliament next year.

The ministry, he said, is currently conducting a study on drafting the Act.

Tan said currently, there is also no specific legal provision for authorities like the police to intervene in cases of tenancy disputes, which would typically fall under civil jurisdiction, requiring the affected parties to pursue legal action for breach of contract.

The Act, he said, should also empower the relevant authorities to take appropriate action in cases of criminal activities.

Before the RTA comes into effect, Tan suggested landlords engage with tenants to first establish evidence that they are unaware of any illegal activity or “alternate uses” of their property.

“When tenants inquire about permission for activities such as gambling, landlords must refuse and retain evidence of their conversation. We often advise landlords to do this to protect their rights,” he said.

Property agents also play a crucial part by conducting thorough background checks on tenants, such as criminal records and solvency to ensure that they are not bankrupt, he added.

“We also verify employment status, request documentation such as visas and employment letters for foreigners, and scrutinise income details,” he said.

Lawyer Eric Choo advised landlords to protect themselves by ensuring that their tenancy agreements explicitly state the purpose of property use as well as the prohibition of illegal activities.

“These crucial clauses, typically included in tenancy agreements prepared by qualified lawyers, help safeguard landlords from being implicated in any criminal activities carried out on their premises,” he said.

Landlords, stressed legal counsel Marcus Tan, must lodge a police report upon discovering that tenants had been using their property for criminal activities.

“Failure to do so may result in the landlord being perceived as part of or even abetting the criminal activities.

“Without a formal tenancy or lease agreement, landlords may struggle to explain the situation to the police, potentially leading to suspicion and legal complications.

In Penang, state local government committee chairman Jason H’ng Mooi Lye said action could be taken against bad tenants under Section 70 (12) of the Road, Building and Drainage Act 1974.

“They need to be given 30 days to move out. If they fail to comply, they can be hauled up to court.”



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Landlords and tenants must take care of their rental properties

 

Tuesday, 5 December 2023

Landlords and tenants must take care of their rental properties

The Responsibilities Of A Tenant And A Landlord




I REFER to the report “Zero mercy for landlords” (The Star, Dec 1). Kudos to Local Government Development Minister Nga Kor Ming for his determination to put a stop to “birdcage” and “gravelike” rooms for rent, which he described as “the size of graves, with room just enough for a coffin. This is inhumane and unreasonable.”

The situation clearly demonstrates the extent greedy people would go for money.

I am sure there are many other things unscrupulous people would do for monetary gains.

In this connection, I would like to highlight the quandary that residents of SS4C in Petaling Jaya are facing over a negligent landlord and his irresponsible tenant.

The house is in an area inhabited by respectable senior residents, and I, unfortunately, am living near it. A few years ago, the owner moved to Seremban and rented out the house to a man who used it as accommodation for his foreign workers.

It looks like the owner is only interested in collecting rent while the tenant just wants to use the house for his own purposes because there has been no attempt to maintain it since it was rented out.

Over the years, the compound has been turned into a big rubbish dump infested by flies, rats, snakes and monitor lizards.

Trucks are repaired on a regular basis there, and old tyres and vehicle parts are just discarded in the compound.

The house is now in shambles and sticks out like a sore thumb in the neighbourhood.

After complaints were lodged by the residents, officers from the Petaling Jaya City Council’s health department came and issued a warning to the tenant. Following the visit, the place was cleaned up, but two months later, things regrettably returned to their previous state. There were no further checks by the authorities.

Landlords have both legal and ethical responsibilities to their property. These obligations include maintaining the structure and exterior of the property, appliances and furniture, and dealing with issues related to water and electricity supply.

Landlords should also do their part to help improve the community where their properties are located.

Meanwhile, tenants are responsible for keeping the premises clean. Most people expect a reasonable level of maintenance and cleanliness for homes in their neighbourhoods.

I am sure there is a tenancy agreement between the landlord and the tenant, and one of the clauses would allow the landlord to inspect his property on a regular basis. In this case, I have not seen the landlord visit his property in the past two years.

The authorities should compel the house owner and his tenant to adhere strictly to the conditions stipulated in the tenancy agreement. And I hope the Local Government Development Ministry will also address this problem and find a permanent solution for it.

The Star Malaysia
WONG SOO KAN Petaling Jaya
5 Dec 2023 
https://www.thestar.com.my/opinion/letters/2023/12/05/landlords-must-take-care-of-their-rental-properties

Saturday, 15 April 2023

Regulating short-term stays in Penang, such as Airbnb Hosts, homestays

 Stating it clearly: A banner is hung at the entrance stating the ban on short-term homestays at one of the apartments in Gelugor, Penang.ZHAFARAN NASIB/The Star

 GEORGE TOWN: Residential property investors hoping to make a killing from the short-term stay business are likely to find it an uphill task with the new regulations in place.

State local government, housing, town and country planning committee chairman Jagdeep Singh Deo said other residents would now need to give their consent to units being used for short-term stays.

“I do not think it will be easy for one to gain approval from all other residents in a high-rise building. Even then, there are limitations.

“They will need to have a general meeting and seek approval.”

Jagdeep said the Penang government has two guidelines for short-term stays – one for high-rises and the other for landed properties.

“Both guidelines were approved by the state executive council on March 8 and will now be enforced.

“We have received many complaints regarding short-term stays. Such practices disrupt the lives of other residents,” he said.

“We formulated these guidelines not to deny property owners the right to rent them out, but to regulate short-term stays.”

Jagdeep said that for stratified projects classified as residential, one must first obtain approval from the joint management body (JMB) or management corporation (MC) through an AGM, on top of complying with other terms in the guidelines.

“Serviced apartments classified as being in a commercial zone must comply as well.

“If approval is given (for the residential or commercial properties), the short-term stay must not be for more than three days per reservation.

“On top of that, each unit must not be booked for more than 180 days in a year,” he added.

Jagdeep said many residential high-rise buildings had put up banners clearly stating that short-term stays are not allowed.

“It is clear that it will be difficult for people to convince many JMBs or MCs to allow them to use their units in that way,” he said.

Jagdeep said hotels in Penang are well equipped to cater to the needs of tourists.

“We must be fair to the people and the tourism sector,” he said.

Malaysian Association of Hotels (MAH) national vice-president Datuk Khoo Boo Lim said the guidelines would help hotels.

“We are not able to stop them from operating but with rules in place, there will be no abuse.

“They will need to follow guidelines and only those who comply will be allowed to operate.

“This will definitely help hotels as the number of short-term stay units will drop,” he said.

However, the Asia Travel Technology Industry Association (Attia) urged the state government to reconsider its decision to enforce the new guidelines.

It said the new guidelines are “untested, disproportionate, and complicated”.

“The Penang Government should have considered co-regulation and self-regulation approaches, such as voluntary code-of-conduct style frameworks, which have successfully reduced noise and nuisance issues in short-term stay homes without imposing onerous requirements,” the association said in a recent statement.

Attia said most short-term stay hosts are individuals and not companies, and such individuals could be “pushed out from participating in the lucrative sharing economy”.

The association said short-term stays complement hotels by catering to “price-sensitive digital nomads and youth travellers”, and also families wanting to rent a whole house for their holidays.

Attia is an NGO representing global businesses dealing in travel and tourism in Asia Pacific, including online room and flight booking portals. 

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